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Home > Residential > Understanding Your Electricity Bill > Bill Layout

Understanding Your Electricity Bill

The electric bill - it comes once a month. Most of us glance at the balance due, and make plans to pay that amount. But the electric bill is more than just the amount owed. The bill is full of information that can be useful in helping you better understand your electric usage

Online Bill Layout Bill Layout Billing Component Bill Calculator Pricing & Tariff

HOW TO READ YOUR ELECTRICITY BILL

Your electricity bill contains a lot of information. This page will help you understand the most important billing components in your electricity bill.

Click on number for more info
TNB Online Bill Layout Page 1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39

Details

1 

No Akaun / Account No

Each bill has a unique account number, which is printed here.

12 digit customer account number where all customer information / data / payments / meter readings are kept and updated.

No.Kontrak/Contract No

An Electricity contract agreement that is signed between the customer and TNB.

Deposit

Security deposit paid by customer. Usually based on two months consumption estimation.

Please refer to Table for deposit amount payable

No. Invois / Invoice Number

Each bill has its own invoice number

2 

Customer’s Details

The name of register account holder & the postal address

3 

Info/Bill Payment Status

The box indicates two types of information:

TERIMA KASIH Kerana membayar dalam tempoh 30 hari

Or

Bayaran Tertunggak

NOTIS PEMOTONGAN DIBAWAH

The bill also serves as a disconnection notice if you have an outstanding payment from previous bill. The disconnection notice is printed at the bottom of the bill

Customer is advised to make full bill payment as stated in the bill within the specified date stated in the bill to avoid supply disconnection.

4 

Jumlah perlu dibayar/Total Amount Payable

Total bill amount to be paid after the rounding up is done which includes Outstanding charges, Service Tax, late payment surcharge, credit/debit adjustment (if any)

5 

Tarikh Bil / Bill Date

The date of invoice generated in TNB Billing system.

6 

Tunggakkan / Outstanding Charges

Previous outstanding charges to be settled immediately. Kindly ignore if payment has been made.

7 

Caj Semasa / Current Charges

Total charges as stated in item 29 including late payment surcharge, credit / debit adjustment, Service Tax, KWTBB

8 

Penggenapan / Rounding Up

Follows existing rounding up policy determined by the Government of Malaysia

9 

Jumlah Bil / Total Bill

Amount of electricity consumed inclusive of outstanding charges, current charges and round up figure.

10 

Bayar Sebelum / Due Date

The last date to settle the bill amount to avoid late payment surcharge. Total outstanding amount must be paid immediately to avoid disruption of electricity supply to premise

11 

Bil Terdahulu / Previous Bill

Previous billing information (amount & date) before current bill

12 

Bayaran Akhir / Last Payment

Last payment date & amount made

13 

Jenis Bacaan / Type of Reading

Your bill will state if your usage was based on an actual or an estimated reading of your meter.

Actual Reading : Your usage is based on reading taken at customer premise

Estimate Reading : Your meter was not read during this billing period. Estimated is based on average of last six months consumption (kWh). Reading is estimated if the actual reading is not able to be obtained due to unavoidable reason (eg. Premise locked, meter block, natural disaster and etc). If the estimate is too high or too low, your next bill will include a credit or an additional amount to pay. This means you only pay for the electricity you use

14 

Tempoh Bil / Billing Period

This is the billing period for your bill, and is where you can find the start and end date for your bill

15 

Tarif / Tariff

Defined based on tariff category for your premise. It differs based on consumption usage at the premise (residential, commercial, industrial etc.)

16 

Faktor Prorata / Prorate Factor

Proration factor applied by TNB will benefit the customers whose meter are read above 31 days. Any billing period above 31 days will be prorated.

Proration Factor = Number of billing days / 30

Example:
Billing Period = 35 days
Denominator = 30 days
Prorate Factor = 35/30
= 1.16667

17 

Blok Tarif (kWh) / Tariff Block (kWh)

Consumption according to block as gazette in tariff structure

18 

Blok Prorata (kWh) / Prorated Block (kWh)

Tariff Block is prorated if the billing period is above 31 days. Prorated Factor will be multiplied with each tariff block. Customer will benefit lower rate for expanded consumption block range

19 

Kadar (RM) / Rate (RM)

Rate imposed on each prorated block.

If your consumption is less than 400 units monthly, the tariff charges for the first 200 units is charged at 21.8 cent per unit. The subsequent 100 unit is charged at 33.4 cent per unit. If consumption exceeds 300 unit monthly, the tariff rate is as shown in the sample bill.

20 

Amaun (RM) / Amount (RM)

Result of rate multiplied with prorated block.

21 

Jumlah / Total

Total electricity consumption charges for the billing period.

22 

Keterangan / Description

This column shows all the applicable components for a particular customer, units (kWh) of consumption and charges (RM).

For further details, please refer Billing Components for Residential

23 

Tidak Kena ST / ST Non Applicable

Total electricity consumption and related billing components that is not taxable

24 

Kena ST / ST Applicable

Total electricity consumption and related billing components on which Service Tax applies

25 

Jumlah / Total

Results of addition of Tidak Kena ST & Kena ST column for total units (kWh) electricity consumed and total charges (RM) on the consumption consumed

26 

Kegunaan Bulan Semasa / Current Month Usage

Total electricity consumption charges for the billing period excluding ST & Renewable Energy Fund (KWTBB)

27 

Rate of ST

Service Tax applied on the portion of consumption where Service Tax is applicable and the total amount of Service Tax charged

*Only for billing cycles of 28 days and above

28 

KWTBB / Renewable Energy Fund (RE Fund)

1.6 % additional charge from the total electricity consumption charges for the billing period. This amount is transferred to Government or SEDA & no ST / ICPT applies on it.

29 

Caj Semasa / Current Charges

Total amount payable for the billing period inclusive of ST & Renewable Energy Fund (KWTBB)

30 

Nombor Meter / Meter Number

Meter serial number which records your consumption and used for billing purpose. Each electric meter has a unique number, which enables TNB to bill appropriately.

31 

Dahulu / Previous

Meter reading as of previous bill date

32 

Semasa / Current

Meter reading taken based on current consumption

33 

Kegunaan / Usage

Total electricity consumed in the billing period derived from the difference between current and previous reading

34 

Unit

Measurement of electricity in kWh. Kilowatt hours (kWh) is the measure that is used on your electricity bill. Your total kWh usage shows the total amount of electricity you have used over the billing period

35 

Message Portion / Mesej

Information from TNB to customer

The fuel subsidy amount indicated in the electricity bill is strictly for indication/information purpose with NO monetary transaction

36 

Barcode

Consists of customer account number (12 digit), invoice number and total amount payable

37 

Customer Details

Customer name and address of the premise where the meter is located

38 

Jumlah perlu dibayar/Total Amount Payable

Please refer item #4

39 

Supplier's Address & GST Registration Number

TNB's registered company address

TNB's Service Tax Registration Number

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