DEFINITION

“Domestic Consumer” means a consumer occupying a private dwelling, which is not used as a hotel, boarding house or used for the purpose of carrying out any form of business, trade, professional activities or services.

GET ELECTRICITY

Get all the information you need to provide electricity for your house.

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SECURITY DEPOSIT

Find out how much you need to pay for electricity deposit.

The Electricity Supply Act allows TNB to collect a deposit of (2) month of your estimated electricity usage. This amount is calculated based on the an average 6 months of customer's electricity usage.

Deposit for new accounts


Note:

Deposit Interest
Simple interest calculation is paid on customer’s cash deposit as a credit to the account once per-year. Commencing January 1, 2017, deposit interest will be accumulated and reflected in customer’s bill as total deposit. (Annual interest rate for deposit amount is 2.5%).

For Example:
Total Cash Deposit as of 31 December 2016: RM1,000
Annual Rebates Received: RM1,000 X 2.5% = RM25.00
Total Deposit (1st January 2017 - 31st December 2017): RM1,000 + RM25.00 = RM1,025

Total Cash Deposit as of 31 December 2017: RM1,025
Annual Rebates Received: RM1,025 X 2.5% = RM25.62
Total Deposit (1st January 2018 - 31st December 2018): RM1,025 + RM25.62 = RM1,051

MODE OF PAYMENT

Cash



*Eligible for 2.5% rebate yearly
or

Bank Guarantee

Optional if deposit amount is
more than RM2,000


*Non Eligible for 2.5% rebate

Deposit refund

The deposit will be refunded if you terminate or close the existing TNB account after deducting any outstanding amount (if any).