DEFINITION
“Domestic Consumer” means a consumer occupying a private dwelling, which is not used as a hotel, boarding house or used for the purpose of carrying out any form of business, trade, professional activities or services.
Get Electricity
Get all the information you need to provide electricity for your house.
SLA Between TNB and Housing Developers
Ensure electricity supply in your new houses with this SLA.
All housing developers are encouraged to sign the Service Level Agreement (SLA) to ensure electricity supply for their housing projects. The SLA would guarantee that it would be done within the stipulated time to avoid delays in handing over the houses to the purchasers.
As prescribed under the Housing Development (Control & Licensing) Act 1966, the SLA is open to all developers applying electricity supply for housing developments.
Timeframe allocated to complete the works is not more than 18 months from the date of signing the Agreement, or shorter if mutually agreed by both parties.
This SLA has been drafted by TNB and REHDA and launched by the Timbalan Menteri Tenaga, Air and Komunikasi on the 5th of December 2005
Timeframe for connection of supply
Typical timeframe for connection of supply within 18 months
Roles and responsibilities
Developer should
1Submit complete application form with the relevant documents required by TNB.
2Sign SLA with TNB (if all documents are in order).
3Pay connection charges upon notification from TNB within agreed timeframe.
4Build substation and complete it within 4 months prior to connection of electricity supply.
TNB should
1Sign SLA with developer.
2Issue Notice of Connection Charges within 2 months after SLA agreement is signed.
3Commence works no later than 4 months prior to connection of electricity supply.
Penalty clause
Compensation to be paid by both parties if they fail to fulfill their respective obligations as stated in the SLA.
