As millions of Malaysians are deeply impacted by COVID-19, we’re rolling out several measures to ensure continuity of your electricity supply. Please continue to use myTNB App & Portal to access TNB services online at the convenience of your home.
|Poster Janji Temu
Kedai Tenaga Online
COVID-19 has an immense impact on all of us, especially towards our financial stability. We’re deeply aware of this issue and want to lighten your load as much as we can. Because of that, we are offering special relief schemes towards your electricity bill as a way of us looking out for our fellow Malaysians.
Our meter reading & billing operations never stop, it’s business as usual as it continues in accordance with the SOPs by KKM & MKN. You may also access your bill anytime, anywhere with myTNB.
We encourage everyone to engage our TNB services online by using this myTNB Portal or the myTNB App as much as possible for the safety of you and your loved ones. Most of the additional services you seek are available here on the myTNB Portal (which are not available on the app):
In case you haven’t tried the latest features of the app, the most recent updates include:
|Electricity supply interruptions||
Alternative online bill payment
Nonetheless, if you still need to visit our Kedai Tenaga or payment kiosks, please be informed that they would remain open in all the states where we operate as follows (except for the UTC locations listed):
Kedai Tenaga Counters: 9.00am to 1.00pm daily*
Payment Kiosks: 8.15am to 8.00pm daily**
*According to the respective state’s business days excluding public holidays.
**Only applicable to kiosks with a separate access door (not the KT main entrance).
All these UTC locations will be closed during this Total Lockdown period:
Amid this MCO, for everyone’s safety & well-being, please make an Online Booking Appointment in advance to help reduce the crowd and lower the Covid-19 risk. Book an appointment slot to go to Kedai Tenaga and schedule your preferred date and time. You will receive priority attention at the counter.
While we are eager to welcome you to our branches, please note that we have implemented extra precautionary measures in-line with the latest SOPs to ensure everyone’s safety and comfort while being in our premises.
Let’s work together to eradicate this virus!
#staysafe #stayhome #kitajagakita