Safety and Advisory
Learn about electricity safety tips to better protect yourself.
Meter Installation Tampering (Electricity Theft)
Meter Installation Tampering (MIT) occurs when TNB’s meter installation / meter has been tampered, causing damage and alteration. MIT then results in failure of recording the output or actual consumption of electricity.
What to do if someone approaches you to save electricity consumption ?
Please check with Energy Commission to confirm :-
a) A person who will be doing the electrical work whether he is registered with Energy Commission; and
b) Method to be used in installing a device whether legal/illegal (MIT) to the existing internal/external electrical wiring meter installation.
How to act if your meter has already been tampered ?
You should report to Energy Commission and all relevant documents pertaining to the details of syndicate (business card, payment receipt etc) must be kept for further investigation by Energy Commission.
What should you do if someone installs/modifies internal/external electrical wiring ?
You should check with Energy Commission whether a person/contractor has been registered with them.
What should you do if someone offers to modify/tamper your meter installation ?
You should inform TNB and only TNB personnel are allowed to check/verify meter condition.
Are you still liable if TNB finds MIT at any premises registered under your name as account holder ?
Registered consumer is fully responsible for the amount of loss of revenue (under charged) as TNB have only to prove a case of MIT and not to prove the perpetrator.
You are advised to close the account registered under your name if the property is rented out.
Why is MIT dangerous?
You are exposed to electric shock risks when attempting MIT
In the event of short-circuits, the fuse may not operate properly and may cause fire.
An overload and voltage dip may occur causing damage to nearby household appliances.
What happens when MIT occurs?
Report of MIT case
TNB will investigate
TNB will calculate amount of loss of revenue (under charged) - amount not recorded due to MIT)
TNB will disconnect electricity supply as provided under Section 38(1) of the Electricity Supply Act 1990 due to offence committed under Section 37(1), (3) or (14).
A consumer is also subject to criminal proceeding which provides punishment as follows :
Section 37(1) states a fine not exceeding RM1 million or imprisonment not exceeding 10 years or both.
Section 37(3) states a fine not exceeding RM5 million or imprisonment not exceeding 10 years or both.
Section 37(14) states a fine not exceeding RM50,000 or imprisonment not exceeding 2 years or both.
Fees & charges
Amount of loss of revenue (under charged).
Cost of changing meter/expenses due to MIT.
How to report a MIT case to TNB?
Call or Fax
TNB One Stop
Enquiry Centre
1300-88-5454
Submit
Chat
Visit
How to report a MIT case to EC?
Energy Commission
Toll Free Number
1-800-2222-78
Website
Tel
603-8870 8500
Fax
603-8888 8637
Visit
Energy Commission,
No. 12, Jalan Tun Hussein,
Precinct 2, 62100
Putrajaya, Malaysia.
