Learn about electricity safety tips to better protect yourself.
Meter Installation Tampering (MIT) occurs when TNB’s meter installation / meter has been tampered, causing damage and alteration. MIT then results in failure of recording the output or actual consumption of electricity.
Please check with Energy Commission to confirm :-
a) A person who will be doing the electrical work whether he is registered with Energy Commission; and
b) Method to be used in installing a device whether legal/illegal (MIT) to the existing internal/external electrical wiring meter installation.
You should report to Energy Commission and all relevant documents pertaining to the details of syndicate (business card, payment receipt etc) must be kept for further investigation by Energy Commission.
You should check with Energy Commission whether a person/contractor has been registered with them.
You should inform TNB and only TNB personnel are allowed to check/verify meter condition.
Registered consumer is fully responsible for the amount of loss of revenue (under charged) as TNB have only to prove a case of MIT and not to prove the perpetrator.
You are advised to close the account registered under your name if the property is rented out.
You are exposed to electric shock risks when attempting MIT
In the event of short-circuits, the fuse may not operate properly and may cause fire.
An overload and voltage dip may occur causing damage to nearby household appliances.
TNB will investigate
TNB will calculate amount of loss of revenue (under charged) - amount not recorded due to MIT)
TNB will disconnect electricity supply as provided under Section 38(1) of the Electricity Supply Act 1990 due to offence committed under Section 37(1), (3) or (14).
A consumer is also subject to criminal proceeding which provides punishment as follows :
Section 37(1) states a fine not exceeding RM1 million or imprisonment not exceeding 10 years or both.
Section 37(3) states a fine not exceeding RM5 million or imprisonment not exceeding 10 years or both.
Section 37(14) states a fine not exceeding RM50,000 or imprisonment not exceeding 2 years or both.
Amount of loss of revenue (under charged).
Cost of changing meter/expenses due to MIT.
Call or Fax
TNB One Stop
Enquiry Centre
1300-88-5454
Submit
Chat
Visit
Energy Commission
Toll Free Number
1-800-2222-78
Website
Tel
603-8870 8500
Fax
603-8888 8637
Visit
Energy Commission,
No. 12, Jalan Tun Hussein,
Precinct 2, 62100
Putrajaya, Malaysia.