Starting from 15 May 2020, we are resuming our meter reading operations and rendering of bills in states declared as green zones nationwide. Customers will gradually receive actual bills where adjustments will be made to the previous estimate bills to reflect their actual usage.
Alongside this change, we are also introducing an Easy Payment Plan (EPP) scheme to mitigate your billing concern. As MCO has resulted in more time at home that may cause an increase in your electricity consumption, your first actual bill (bill with actual reading) might have a higher payable amount. With EPP, you can opt to pay a minimum payable amount, or the full bill amount as per your ability.
Read more about EPP & get the latest update regarding our meter reading operation areas at www.mytnb.com.my/stayhome