PAYMENT
Find out more about TNB's various payment channels
AUTO PAYMENT
TNB's Auto Payment Facility is an electricity bill payment method, which will debit your credit/debit card automatically every month, based on the total electricity bill amount.
Benefits
Enjoy hassle-free payments when you sign up auto payment with TNB.
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Via Credit Card / Debit Card
To sign up Auto Payment, kindly perform the following:
- Please download Autopay Form
- Fill in your details and email to autopay@tnb.com.my
- Card holder will receive an email from autopay@tnb.com.my for card number request and verification
Attention:
Due to security reasons, card holder shall not disclose any debit/credit card number, expiry or CVV details in the form, else application could not be processed.
Frequently Asked Questions
Please allow up to 5 working days for processing, you will receive a notification upon successful activation. For further enquiries, kindly contact us at:
For further enquiries, kindly contact us:
Payment Channel, Collections and Recoveries,
Retail Division, Tenaga Nasional Berhad,
Level 5, Tower D, TNB Platinum,
No. 3 Jalan Bukit Pantai, Bangsar,
59100, Kuala Lumpur.
Email : autopay@tnb.com.my
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Via Direct Debit
Via Direct Debit (Savings/Current Account)
To sign-up auto payment via Direct Debit, please visit any of the below participating banks.
Payment Channel Available payment method Fees & charges imposed to customers Maybank Berhad Savings / Current account N/A Agro Bank Savings / Current account N/A Bank Simpanan Nasional Savings / Current account N/A HSBC Savings / Current account N/A Public Bank Savings / Current account N/A