{ "tabTitle": "Understand Your Electricity Tariff | TNB Malaysia", "metaDescription": "Explore your electricity tariff with TNB. Get clear information on residential and commercial rates, billing structures, and how your energy usage impacts your bill.", "metaKeywords": "TNB, myTNB, electricity tariff, residential rate, commercial rate, energy usage, Malaysia", "metaOGTitle": "Understand Your Electricity Tariff | TNB Malaysia", "metaOGDescription": "Explore your electricity tariff with TNB. Get clear information on residential and commercial rates, billing structures, and how your energy usage impacts your bill.", "metaTwitterTitle": "Understand Your Electricity Tariff | TNB Malaysia", "metaTwitterDescription": "Explore your electricity tariff with TNB. Get clear information on residential and commercial rates, billing structures, and how your energy usage impacts your bill.", "navbar1": "Key Highlights of
Electricity Tariff Restructuring", "navbar2": "Residential
(Domestic)", "navbar3": "Business
(Non-Domestic)", "navbar4": "Bill
Calculator", "navbar5": "Ways to Manage
Your Electricity Usage", "navbar6": "FAQ", "heroTitle": "A fairer, transparent and affordable tariff for customers, effective 1 July 2025", "heroPara": "The Electricity Tariff Restructuring takes effect from 1 July 2025. It is tailored to shift the nation’s mindset about their energy consumption towards embracing sustainability and energy efficiency as part of facilitating the National Energy Transition Roadmap (NETR).

This is achieved by making your electricity bill more transparent and helping you understand better where your money goes to keep the lights on for everyone. As a customer, you are empowered with more control over your energy usage and spending.", "fuelTitle1": "How electricity tariffs are set — What it means for you", "fuelPara1": "

Electricity is an essential part of our household and business expenses, and that’s why fairness, transparency and affordability are key to how tariffs are set.

In Peninsular Malaysia, the electricity supply industry falls under the jurisdiction of the Ministry of Energy Transition and Water Transformation (PETRA), and is regulated by the Energy Commission (Suruhanjaya Tenaga, ST).

", "fuelTitle2": "Guidance behind the changes in the Electricity Tariff Restructuring", "fuelPoint1": "Over 23 million consumers are protected", "fuelDesc1": "The introduction of Energy Efficiency (EE) Incentive helps to manage monthly electricity bill and encourage energy saving.", "fuelPoint2": "Transparency in the breakdown of charges", "fuelDesc2": "Introduction of itemised billing components to enhance transparency.", "fuelPoint3": "Fair charges to customers based on consumption ", "fuelDesc3": "Customers who consume less electricity are charged a lower rate.", "indexFeature1Title": "Key Highlights of the Electricity Tariff Restructuring", "indexFeature1Point1": "Fair & Transparent Charges", "indexFeature1Point1Desc": "
  • Clear breakdown of cost components for generating and delivering electricity
  • Automatic Fuel Adjustment (AFA) on monthly basis to reflect the market fuel prices and foreign exchange rates
    • ", "indexFeature1Point2": "Simplified Voltage-Based Structure", "indexFeature1Point2Desc": "
  • Moving away from activity-based tariffs to voltage-based tariffs
  • 5-tiered band pricing to 2-tiered band pricing for Domestic customers
    • ", "indexFeature1Point3": "Extended Time of Use (ToU)", "indexFeature1Point3Desc": "
  • Longer Off-Peak periods include Saturday, Sunday and Public Holidays*
  • Expansion to all registered TNB customers to switch to the ToU Tariff
    • ", "indexFeature1Point4": "Incentives & Rebates", "indexFeature1Point4Desc": "
  • Energy Efficiency Incentives channelled to targeted groups, encouraging energy conservation
  • Rebates are maintained for eligible social institutions & eKasih recipients
    • ", "indexFeature1Point5": "Over 23 million consumers will be protected, thanks to the incentives and rebates included in the Electricity Tariff Restructuring. Here's how the electricity bill is kept affordable.", "indexFeature1Point6": "Waived Retail Charge for Domestic Customers", "indexFeature1Point6Desc": "Domestic customers consuming 600 kWh and below per month are exempted from Retail Charge – helping small families and budget-conscious consumers.", "indexFeature1Point7": "Energy Efficiency (EE) Incentive for low to moderate-usage households and low usage businesses", "indexFeature1Point7Desc": "To encourage energy conservation, EE Incentive is given to:The amount of EE Incentive varies based on total consumption per month.", "indexFeature1Point8": "Continued support for vulnerable groups", "indexFeature1Point8Desc": "Registered households under the Miskin Tegar category in the eKasih system will automatically receive a RM40 rebate on their monthly electricity bills provided they have an active TNB Domestic account.
    If the eligible household does not have a TNB account under their name, they can still apply by declaring a third-party account. Simply fill in the application form and submit it at the nearest Kedai Tenaga.

    For more information on your eligibility, visit ", "indexFeature1Point8DescClick": "click here", "indexFeature1Point9": "Support for social institutions and specific business activity", "indexFeature1Point9Desc": "The 10% electricity bill rebate is still available for eligible social institutions that meet the criteria and are registered with the Government and their respective governing bodies. These include:​", "indexFeature1Point10": "How to Apply?
    ", "indexFeature1Point10Desc": "Contact your nearest Kedai Tenaga", "indexFeature2Title": "What does this mean for you?", "indexFeature2Desc": "Your electricity bill now features a clearer breakdown of costs, grouped into three main components:", "indexFeature2Point1": "Generation Charges", "indexFeature2Point1Desc1": "Covers the cost of generating electricity, which includes:", "indexFeature2Point1Desc2": "
  • Energy Charge – Fuel costs used for electricity generation
  • Automatic Fuel Adjustment (AFA) – A mechanism to reflect the market fuel prices and foreign exchange rates
  • Capacity Charge – Capacity payments under Power Purchase Agreements (PPA) and Service Level Agreements (SLA)
    • ", "indexFeature2Point2": "Network Charge", "indexFeature2Point2Desc": "Covers the cost of delivering electricity to your premises, including infrastructure maintenance and upgrades.", "indexFeature2Point3": "Retail Charge", "indexFeature2Point3Desc": "Covers the cost of customer service, billing and account management.", "indexFeature3Title": "Automatic Fuel Adjustment (AFA)", "indexFeature3Desc": "Automatic Fuel Adjustment (AFA) will be reflected on a monthly basis in your electricity bill based on the latest projection of global fuel prices and foreign exchange rates. Once the generation costs are actualised, any differences will be reflected as adjustments in the AFA rate for the upcoming months. This ensures that the AFA charged in the customers’ electricity bill corresponds to the actual cost of generating electricity.", "AFAcardTitle1": "Global fuel prices", "AFAcardTitle2": "Foreign exchange rates", "AFAcardTitle3": "Adjustment of actual generation cost", "indexFeature3Icon1": "oil-icon.png", "indexFeature3Icon2": "change-icon.png", "indexFeature3Icon3": "factory-icon.png", "indexFeature3Desc1": "For 85% of Domestic customers with monthly consumption of 600 kWh and below, they will continue to enjoy exemption from the AFA, Retail Charge and 8% SST, while those consuming 300 kWh and below per month will additionally be exempted from the Renewable Energy Fund (KWTBB).", "indexFeature3Desc2": "The declaration of the AFA rate (in sen/kWh) shall be based on determination by the Energy Commission (ST) or as officially communicated through a Ministerial decision.", "specificMonthDesc": "The implementation rate of the fuel cost adjustment surcharge for August 2026 has been partially subsidised through the Electricity Industry Fund or known as Kumpulan Wang Industri Elektrik (KWIE) as a mitigation measure to reduce the impact of cost increases on customer electricity bills, as shown in the table below.", "indexFeatureCardTitle": "Automatic Fuel Adjustment (AFA)", "indexFeatureCardDesc1": "For the period of 1 August 2025 to 31 August 2025
    ", "indexFeatureAFARate": "0.00sen/kWh", "indexFeatureCardDesc2": "1.45sen/kWh", "categoryTitle": "Understanding The New Tariff Structure And Rates", "categoryResidentialTitle": "Domestic", "categoryBusinessTitle": "Non Domestic", "categoryResidentialDesc": "You may refer to the “Tariff Schedule” tab for the new rates effective 1 July 2025.

    To see the bill comparison between the old and new tariff rates, click on the “Bill Comparison” tab.", "categoryResidentialTariffSchedTitle1": "Tariff Schedule", "categoryResidentialBillCompTitle": "Bill Comparison", "categoryResidentialTariffSchedTitle2": "Tariff Schedule & Rates", "categoryResidentialTblHdr1": "Tariff Category", "categoryResidentialTblHdr2": "Unit", "categoryResidentialTblHdr3": "New Rates
    (1 July 2025)", "categoryResidentialTblHdr4": "Domestic General Tariff", "categoryResidentialTblHdr5": "For total consumption 1,500 kWh and below per month", "categoryResidentialTblHdr6": "For total consumption more than 1,500 kWh per month", "categoryResidentialTblHdr7": "Domestic ToU Tariff", "categoryResidentialTblHdr5L1C1": "   Energy Charge - For all kWh", "categoryResidentialTblHdr5L2C1": "   Capacity Charge - For all kWh", "categoryResidentialTblHdr5L3C1": "   Network Charge - For all kWh", "categoryResidentialTblHdr5L4C1": "   Retail Charge", "categoryResidentialTblHdr5L4C2": "RM/month", "categoryResidentialTblNote1": "Note:
    1. For total consumption 600 kWh and below per month, Retail charge is waived.
    2. For total consumption 600 kWh and below per month, AFA charge is waived.
    3. For total consumption 1,000 kWh and below per month, customers are eligible for Energy Efficiency Incentive.", "categoryResidentialTblHdr8": "For total consumption 1,500 kWh and below per month", "categoryResidentialTblHdr9": "For total consumption more than 1,500 kWh per month", "categoryResidentialTblHdr8L1C1": "   Energy Charge - For all kWh during the peak period", "categoryResidentialTblHdr8L2C1": "   Energy Charge - For all kWh during the off-peak period", "categoryResidentialTblHdr8L3C1": "   Capacity Charge - For all kWh", "categoryResidentialTblHdr8L4C1": "   Network Charge - For all kWh", "categoryResidentialTblHdr8L5C1": "   Retail Charge", "categoryResidentialTblHdr8L5C2": "RM/month", "categoryResidentialTblHdr5L1C2": "sen/kWh", "categoryResidentialTblHdr5L2C2": "sen/kWh", "categoryResidentialTblHdr5L3C2": "sen/kWh", "categoryResidentialTblHdr8L1C2": "sen/kWh", "categoryResidentialTblHdr8L2C2": "sen/kWh", "categoryResidentialTblHdr8L3C2": "sen/kWh", "categoryResidentialTblHdr8L4C2": "sen/kWh", "categoryResidentialTblNote2": "Note:
    1. For total consumption 600 kWh and below per month, Retail charge is waived.
    2. For total consumption 600 kWh and below per month, AFA charge is waived.
    3. For total consumption 1,000 kWh and below per month, customers are eligible for Energy Efficiency Incentive.", "manageTitle": "Ways to Manage Your Electricity Usage", "manageDesc1": "With the new tariff structure, as a Domestic customer, managing electricity usage effectively can help reduce your electricity bills and environmental impact.

    For example, if you can maintain your total electricity usage at 600 kWh and below every month (or an average of ~20 kWh per day), you will enjoy: In addition, based on your electricity usage pattern, you may consider switching to ToU scheme to take advantage of the lower off-peak Energy Charge rate to further reduce your bill.

    Here are some practical ways to manage your electricity usage:", "managePoint1Title": "myTNB", "managePoint1Desc": "If you are already equipped with a Smart Meter, you can use the Daily Usage View and Energy Budget feature on the myTNB app to monitor your electricity usage.", "managePoint2Title": "Energy Efficiency", "managePoint2Desc": "You can reduce your electricity usage by practicing energy efficiency tips and switching to energy efficient appliances.", "managePoint2DescClick": "Click here", "managePoint2DescClickAfter": "to find out more.", "managePoint3Title": "Solar PV system", "managePoint3Desc": "If feasible, you may also consider investing in a solar PV system for your home to offset your electricity bill.", "managePoint3DescClick": "Click here", "managePoint3DescClickAfter": "to find out more.", "manageDesc2": "For Non-Domestic customers, stay tuned for more solutions.", "menuTitle": "Know more about New Tariff...", "menuHeroTitle": "New Tariff at a Glance", "menuHeroText": "What’s changing from 1 July 2025", "menuFeaturesTitle": "Key Highlights", "menuFeaturesText": "What’s changing and how it benefits you", "menuCalcTitle": "Bill Calculator", "menuCalcText": "Understand how your monthly bill is calculated", "menuDomesticTitle": "Domestic & Non-Domestic Tariff", "menuDomesticText": "Discover the new tariff structure and voltage-based rates for residential and business customers", "menuNonDomesticTitle": "Non-Residential Tariff", "menuNonDomesticText": "For commercial, industrial & others", "menuManageUsageTitle": "Manage My Usage", "menuManageUsageText": "Tips to save electricity", "menuFAQTitle": "Frequently Asked Questions (FAQ)", "menuFAQText": "More details on key topics (Understanding your bill, AFA, NEM, supporting materials and many more)", "menuSupportTitle": "Supporting Materials", "menuSupportText": "Press statement and contact TNB Careline", "menuAFATitle": "Automatic Fuel Adjustment (AFA)", "menuAFAText": "Latest fuel cost adjustment rate", "menuToUTitle": "Time of Use (ToU)", "menuToUText": "Enjoy lower rates during off-peak hours", "menuNEMTitle": "Net Energy Metering (NEM)", "menuNEMText": "Generate solar energy and export excess to the grid for savings", "faqTitle": "Frequently Asked Questions (FAQs)", "faqCategoryTitle1": "Understanding the New Tariff Structure", "faqCategoryTitle1No1": "Q1", "faqCategoryTitle1No1Desc": "What is Electricity Tariff Restructuring?", "faqCategoryTitleNo1Ans": "Electricity Tariff Restructuring refers to the restructuring of electricity tariffs for the period of 2025–2027. It aims to ensure a balance between energy reliability, affordability and the sustainability of the energy sector.", "faqCategoryTitleNo1Ans2": "For more information on ToU, please refer the FAQ here.", "faqCategoryTitle1No2": "Q2", "faqCategoryTitle1No2Desc": "What is the New Tariff Structure?", "faqCategoryTitleNo2Ans1": "The new electricity tariff structure aims to make your bill clearer, fairer, and more reflective to actual market conditions. It introduces several key improvements:", "faqCategoryTitleNo2Ans1Point1": "1. Simplified Tariff Categories", "faqCategoryTitleNo2Ans1Point1Desc1": "Tariff categories are now based on voltage levels instead of customer activity types (e.g., commercial, industrial). This makes the structure easier to understand:", "faqCategoryTitleNo2Ans1Point1Desc2": "
  • Domestic
  • Non-Domestic: Low Voltage, Medium Voltage, and High Voltage
    • ", "faqCategoryTitleNo2Ans1Point2": "2. Itemised Bill Components", "faqCategoryTitleNo2Ans1Point2Desc1": "Your electricity bill now features a clearer breakdown of costs, grouped into three main components:", "faqCategoryTitleNo2Ans1Point2Desc2": "
  • Generation Charge
    Covers the cost of generating electricity, which includes:
  • Network Charge
    Covers the cost of delivering electricity to your premises, including infrastructure maintenance and upgrades.
  • Retail Charge
    Covers the cost of customer service, billing, and account management.
    • ", "faqCategoryTitleNo2Ans1Point3": "

    3. Automatic Fuel Adjustment (AFA)

    The Automatic Fuel Adjustment (AFA) replaces the previous ICPT mechanism. This mechanism adjusts tariffs every month based on forecasted fuel prices and foreign exchange rates.

    Benefits to customers include:

    ", "faqCategoryTitleNo2Ans1Point4Desc1": "

    4. Enhancement of the Time of Use (ToU) Scheme

    The ToU scheme has been extended to Domestic and Non-Domestic Low Voltage customers. The peak/off-peak periods have been revised to better reflect actual system demand and costs. This allows customers to save on their bills by shifting usage to off-peak hours.

    ", "faqCategoryTitleNo2Ans1Point4Desc2": "This new tariff structure promotes greater transparency and efficiency, while giving customers more control over electricity usage and spending.", "faqCategoryTitleNo2Point4Add1": "Registered customers may switch to the ToU Tariff by submitting the application form together with the required documents via email to tnbtou@tnb.com.my or by visiting the nearest Kedai Tenaga starting from 1 July 2025. Online application via the myTNB portal will be available starting 1 August 2025.", "faqCategoryTitleNo2Point4Add2": "

    i. Electricity Supply Application Form
    Download here:
    English PDF
    BM PDF

    Note:

    Registered Customers are required to select Email as their Communication Option and Change of Tariff for the Type of Application (to specify ToU Tariff)

    ii. Copy of Identification Document of Registered Customer/Company or Organisation Representative (NRIC/Police/Army ID or Passport)

    iii. Copy of Company/Organisation Registration Certificate (if applicable)

    iv. Authorisation Letter/Application Endorsement from Company/Organisation (if applicable)

    For more information on ToU, please refer the FAQ here.

    ", "faqCategoryTitle1No3": "Q3", "faqCategoryTitle1No3Desc": "Why is the electricity tariff restructuring necessary?", "faqCategoryTitleNo3Ans1": "

    According to the Government statement issued on 20 June 2025, the current tariff structure does not fully reflect the true cost of energy supply, resulting in inefficient price signal to customers impacting long term sustainability of the electricity supply. A review is therefore necessary to ensures transparent electricity structure and rates that are fair, reliable and sustainable.

    This change is guided by the principles of fairness, transparency and sustainability ensuring that tariffs reflect actual supply and fuel costs. It empowers users with greater control over their consumption, clearer understanding of their bills, and supports the nation’s energy transition towards a more sustainable future.

    ", "faqCategoryTitle1No4": "Q4", "faqCategoryTitle1No4Desc": "Who is responsible on the review of this electricity tariff structuring?", "faqCategoryTitleNo4Ans1": "The Energy Commission (EC) is primarily responsible for reviewing electricity tariffs in Peninsular Malaysia, with oversight and approval from the Ministry of Energy Transition and Water Transformation (PETRA) and the Cabinet. Section 26, Electricity Supply Act 1990 empowers EC to review and determine the electricity tariff with approval by the Minister", "faqCategoryTitle1No5": "Q5", "faqCategoryTitle1No5Desc": "Based on the announcement made, who will be involved in this tariff restructuring?", "faqCategoryTitleNo5Ans1": "The new tariff structure applies to all categories of electricity users, including households, businesses, and industries.", "faqCategoryTitleNo5Ans2": "Over 23 million consumers are guaranteed to remain unaffected by this restructuring, making its implementation more inclusive and less burdensome for the majority of consumers.", "faqCategoryTitle1No6": "Q6", "faqCategoryTitle1No6Desc": "When will the new tariff structure take effect?", "faqCategoryTitleNo6Ans1": "The new tariff structure will take effect starting 1st July 2025.", "faqCategory2Header": "Automatic Fuel Adjustment (AFA)", "faqQ7Badge": "Q7", "faqQ7Title": "How does the Automatic Fuel Adjustment (AFA) mechanism work and what does it mean for customers like me?", "faqQ7Body": "

    The Automatic Fuel Adjustment (AFA) mechanism works by making electricity tariffs more transparent, fair, and responsive to actual market conditions. It allows automatic monthly tariff adjustment based on current fuel prices and foreign exchange rates.

    This means:

    Overall, the AFA mechanism helps create a more stable and predictable electricity pricing system for consumers.

    ", "faqQ8Badge": "Q8", "faqQ9Badge": "Q9", "faqQ10Badge": "Q10", "faqQ11Badge": "Q11", "faqQ12Badge": "Q12", "faqQ13Badge": "Q13", "faqQ14Badge": "Q14", "faqQ15Badge": "Q15", "faqQ16Badge": "Q16", "faqQ17Badge": "Q17", "faqQ18Badge": "Q18", "faqQ19Badge": "Q19", "faqQ20Badge": "Q20", "faqQ21Badge": "Q21", "faqQ22Badge": "Q22", "faqQ23Badge": "Q23", "faqQ24Badge": "Q24", "faqQ25Badge": "Q25", "faqQ26Badge": "Q26", "faqQ27Badge": "Q27", "faqQ28Badge": "Q28", "faqQ29Badge": "Q29", "faqQ30Badge": "Q30", "faqQ31Badge": "Q31", "faqQ32Badge": "Q32", "faqQ33Badge": "Q33", "faqQ34Badge": "Q34", "faqQ35Badge": "Q35", "faqQ36Badge": "Q36", "faqQ37Badge": "Q37", "faqQ38Badge": "Q38", "faqQ39Badge": "Q39", "faqQ40Badge": "Q40", "faqQ41Badge": "Q41", "faqQ42Badge": "Q42", "faqQ8Title": "How is the Automatic Fuel Adjustment (AFA) an improvement over the previous ICPT mechanism?", "faqQ8Body": "

    The Automatic Fuel Adjustment mechanism offers several improvements compared to the previous mechanism, the Imbalance Cost Pass-Through (ICPT), particularly in terms of timeliness, cost accuracy, and transparency.

    Key improvements include:

    In summary, AFA makes pricing fairer, more predictable, and aligned with energy market conditions. Updates will be published monthly on the Energy Commission’s website.

    ", "faqQ9Title": "How is the Automatic Fuel Adjustment (AFA) rate calculated and adjusted?", "faqQ9Body": "

    The monthly AFA rate will be calculated based on the latest projection of global fuel prices and foreign exchange rates. Once the generation costs are actualised, any differences will be reflected as adjustments in the AFA rate for the upcoming months. This ensures that the AFA charged in the customers’ electricity bill corresponds to the actual cost of generating electricity.

    ", "faqQ10Title": "What factors contribute to the difference between the projection and the actual generation costs?", "faqQ10Body": "

    In the event of unforeseen circumstances such as interruptions in natural gas supply or unexpected power plant outages, the system may require generation from alternative fuels (e.g. distillate & medium fuel oil), which is more costly to serve the required demand to ensure reliable electricity service. As a result, this will be reflected as adjustments in the AFA rate for the upcoming months.

    For detailed insight into the components affecting the current AFA rate, please refer to the information available on the Single Buyer's website:
    https://www.singlebuyer.com.my/Generation-Info-Tariff/automatic-fuel-adjustment-(afa)

    ", "faqQ11Title": "How does the AFA rate affect my bill?", "faqQ11Body": "

    It is a charge (in the form of rebate or surcharge) that is applicable for every kWh of electricity consumed. The calculation of AFA rate in the electricity bill will be energy (kWh) consumed in a month multiplies by the AFA rate (in sen/kWh). The AFA charge will then be added to (if it is surcharge) or subtracted from (if it is rebate) your current bill amount. As a result, customers may see a corresponding change in their total electricity bill. We encourage customers to adopt energy efficiency habits to help manage their overall electricity usage and costs.

    ", "touCategoryTitle": "Time of Use (ToU)", "touQ9Title": "What is Time of Use (ToU) scheme?", "touQ9Desc": "

    Time of Use (ToU) is a scheme that provides flexibility for customers to change their electricity usage pattern and take advantage of lower tariff rate during Off-Peak Hours to enjoy savings on their monthly bill.

    Electricity rates are higher during Peak Hours due to high demand, while lower rates are applied during Off-Peak Hours to encourage usage when demand is low.

    ", "touQ10Title": "When are the peak and off-peak periods?", "touQ10Desc": "

    ToU scheme has 2 time zones (Peak and Off-Peak):

    1. Monday to Friday:
      Peak: 2:00pm to 10:00pm
      Off-Peak: 10:00pm to 2:00pm
    2. Saturday, Sunday and Public Holidays*:
      Off-Peak all day (24 hours)

    1. New Year
    2. 1st day Chinese New Year
    3. 2nd day Chinese New Year
    4. 1st day Hari Raya Aidilfitri
    5. 2nd day Hari Raya Aidilfitri
    6. Labour Day
    7. Wesak Day
    8. YDP Agong's Birthday
    9. Hari Raya Aidiladha
    10. Awal Muharram
    11. Independence Day
    12. Malaysia Day
    13. Maulidur Rasul
    14. Deepavali Day
    15. Christmas Day
    ", "touQ11Title": "For existing ToU customers, do I need to switch to the new ToU?", "touQ11Desc": "
    1. For existing customers under the ToU Tariff C2, E2, F2, H2, C4 and E3, the transition to the new ToU Tariff scheme will be done automatically.
    2. Enhanced Time-of-Use (E-ToU), Off-Peak Tariff Rider (OPTR), and Sunday Tariff Rider (STR) scheme will be discontinued and existing customers will be charged ToU tariff based on voltage levels.
    ", "touQ11NewTitle": "Why should I consider the ToU scheme?", "touQ11NewDesc": "The Time of Use (ToU) scheme offers different electricity rates depending on the time of day, which is lower during off-peak hours, and higher during peak hours. It benefits customers who use less electricity during peak hours, but for others, the General Tariff might still be more cost-effective.

    Just like changing your mobile plan, switching to the ToU scheme involves a change in contractual terms — this ensures that you understand how the new tariff works and agree to be billed accordingly.

    Therefore, customers are required to submit a contract change request to switch from the General Tariff to the ToU Tariff - even if a Smart Meter has already been activated at the premises.

    Before proceeding, you can use TNB’s Bill Calculator to estimate your monthly bill under both the General and ToU tariffs. This will help you make an informed decision based on your household’s actual usage pattern.

    ", "touQ11NewDescLink1": "📊[Use the Bill Calculator]", "touQ11NewDescLink2": "📄[View ToU Tariff Comparison Infographic]", "touQ12Title": "What is the criteria to switch to the ToU Tariff?", "touQ12Desc": "All registered TNB customers are eligible to switch to the ToU Tariff.

    ", "touQ13Title": "How can customers switch from General Tariff to ToU Tariff?", "touQ13Desc": "

    Registered customers may switch their tariff contract to the Time of Use (ToU) structure via the following channels:

    1. myTNB App & myTNB Portal – \"Login & Switch Now\"
    2. Email to tnbtou@tnb.com.my
    3. Visit your nearest Kedai Tenaga
    ", "touQ14Title": "What documents are required to apply for the ToU Tariff?", "touQ14Desc": "

    The following documents are required for ToU Tariff application:

    i. Electricity Tariff Contract Change Form (For submissions via email and Kedai Tenaga only)

    Note:
    Registered Customers are required to select Email as their Billing Delivery Option and Change of Tariff for the Type of Application (to specify ToU Tariff)

    ii. Copy of Identification Document of Registered Customer/Company or Organisation Representative (NRIC/Police/Army ID or Passport)

    iii. Copy of Company/Organisation Registration Certificate (if applicable)

    iv. Authorisation Letter/Application Endorsement from Company/Organisation (if applicable)

    ", "touQ15Title": "Is there any fee for switching to the ToU Tariff?", "touQ15Desc": "Yes. A Stamp Duty charge of RM10 will be reflected in the following month’s bill as part of the contract for the new tariff scheme.

    Service Tax of 8% is applicable in the bill when billing days is less than 28 days for any change of tariff. This includes switching to ToU as new tariff will be effective immediately upon completion of required processes.", "touQ16Title": "When will the ToU Tariff take effect after the switch?", "touQ16Desc": "
    1. The Time of Use (ToU) tariff requires an activated smart meter to be installed at the customer’s premises.
    2. For customers with an activated smart meter, the tariff contract change will be processed within five (5) working days.
    3. For customers without a smart meter, or with one that has not yet been activated, the process including smart meter installation and activation may take up to 2 months.

    Note: This timeline is subject to the availability of a telecommunications network at the premises.

    ", "touQ17Title": "Can customers switch back to the General Tariff after moving to the ToU Tariff?", "touQ17Desc": "Yes. Customers who have switched to the ToU Tariff may choose to revert to the General Tariff. However, it is recommended to wait for at least one full billing cycle to assess the potential savings under the ToU Tariff. A Stamp Duty charge of RM10 is applicable for the purpose of switching back to General Tariff.", "smartMeterCategoryTitle": "Smart Meter", "smartMeterQ18Title": "What is a Smart Meter?", "smartMeterQ18Desc": "A Smart Meter is a device that records your electricity usage and communicates this information automatically to TNB via radio-frequency waves for monitoring and billing. They read your daily energy usage and provide more accurate bills for a smarter, greener and more energy-efficient future. TNB is entrusted by the government in digitalising the energy ecosystem to ultimately empower customers with more efficiency, energy reliability and sustainability for the nation. It paves the way to a smarter, greener Malaysia.

    As part of the Smart Meter rollout, TNB is also installing the necessary communication infrastructure and conducting system tests in planned rollout areas before the meters are installed at customer premises. This ensures the system operates smoothly and reliably.

    The installation of Smart Meters will be carried out according to the planned deployment schedule. For the period from 2025 to 2027, the installation plan focuses on Selangor, Penang, Johor, and major cities such as Alor Setar, Kuantan, Kuala Terengganu, and Kota Bharu.

    If your area is part of the roll-out schedule, you will receive a notification from TNB regarding the timeframe of the installation.

    For more information, visit https://www.mytnb.com.my/smart-meter", "smartMeterQ19Title": "How can I apply for a Smart Meter?", "smartMeterQ19Desc": "The installation of Smart Meters will be carried out according to the planned deployment schedule. For the period from 2025 to 2027, the installation plan focuses on Selangor, Penang, Johor, and major cities such as Alor Setar, Kuantan, Kuala Terengganu, and Kota Bharu.

    If your area is part of the roll-out schedule, you will receive a notification from TNB regarding the timeframe of the installation.", "smartMeterQ20Title": "What is the current status of Smart Meter installation in Malaysia?", "smartMeterQ20Desc": "As of 31 May 2025, a total of 4.61 million Smart Meters has been installed across Malaysia, primarily in the Klang Valley, Melaka, Penang, Johor Bahru, and Ipoh.", "faqCategory4Title": "Incentive & Support Measures", "faqQ13Title": "What is the Energy Efficiency Incentive and who is eligible for it?", "faqQ13Body": "

    The Energy Efficiency Incentive is included in your monthly electricity bill for customers who use electricity efficiently. The amount of incentive varies based on your monthly usage. The lower your consumption, the more you can potentially save.

    Eligible customers include:

    ", "faqQ14Title": "Are the previous rebates such as the 10% for educational institutions, welfare organisations, and places of worship still applicable?", "faqQ14Body": "

    Yes, the 10% rebates to following customers are maintained.

    1. Welfare Organisations
    2. Institutions of Learning
    3. Places of Worship
    ", "faqQ15Title": "How about the RM40 Electricity Bill Rebate Programme (GR40). Is it still ongoing?", "faqQ15Body": "

    The RM40 Electricity Bill Rebate Programme which provides monthly assistance of up to RM40 to Heads of Households (KIR) registered as Miskin Tegar in the e-Kasih system under the Implementation Coordination Unit (ICU) Prime Minister’s Department (JPM), is still ongoing.

    KIR registered e-Kasih and has an active TNB domestic account, can check their eligibility by visiting https://semakanrebat.petra.gov.my/apps/public/index.php.

    If the KIR does not have a TNB domestic account under their name, they can still apply by declaring a third-party account. To apply, fill in the form available on the website above and submit the form at the nearest Kedai Tenaga.

    ", "faqCategory5Title": "Impact on Billing", "faqQ16Title": "Will I see the changes in the July 2025 electricity bill?", "faqQ16Body": "

    Yes, but the full changes will be implemented in stages.

    In July 2025, customers will receive a transition bill. This bill will cover:

    Customers will also receive a flyer from the Meter Reader confirming that the meter has been read. According to the flyer:

    The August 2025 electricity bill will then reflect all the changes in full including the new tariff rates and the itemised bill components.

    ", "faqQ17Title": "Where can I simulate my electricity bill using the new rates?", "faqQ17Body": "

    Starting 23 June 2025, customers can use the Electricity Bill Calculator simulation at https://www.mytnb.com.my/tariff to estimate bill under the new tariff structure.

    ", "faqCategory6Title": "Impact on Domestic Customers", "faqQ18Title": "As a Domestic customer, how will the new tariff structure affect my electricity bill?", "faqQ18Body": "

    The new tariff structure provides a more detailed breakdown of several cost components in the electricity bill, such as the Generation Charge, Network Charge, and Retail Charge (refer to Question 2).

    Over 23 million consumers are guaranteed to remain unaffected by this restructuring.

    Domestic customers with monthly consumption of 1,000 kWh and below they will receive an Energy Efficiency Incentive as additional support.

    ", "faqQ19Title": "How can I save and manage my electricity effectively?", "faqQ19Body": "

    There are several practical ways for customers to better manage and reduce their electricity usage:

    1. Monitor your usage via the myTNB portal or app
    2. Adopt energy-efficient practices at home or at work
    3. Choose energy-efficient appliances
    4. Consider Renewable Energy options
    5. Utilise the Time of Use (ToU) scheme
    ", "faqCategoryTitleNo7": "Impact on Non-Domestic Customers", "faqCategoryTitleNo7Q1": "As a Non-Domestic customer, how will the new tariff structure affect my electricity bill?", "faqCategoryTitleNo7Ans1": "

    Under the new tariff structure, Non-Domestic customers are now grouped based on voltage levels (Low, Medium, and High Voltage), instead of by business type such as commercial or industrial.

    The Automatic Fuel Adjustment (AFA) mechanism also brings greater transparency. It reflects the most current fuel prices and market conditions on a monthly basis, reducing the risk of sudden or large changes to your bill.

    On top of that, the Time of Use (ToU) scheme has been improved and extended to Non-Domestic Low Voltage customers. This allows more flexibility to shift operations to off-peak hours, helping customers better manage and lower their electricity costs.

    ", "faqCategoryTitleNo7Q2": "Are there solutions or recommendations to help manage usage?", "faqCategoryTitleNo7Ans2": "

    There are several ways for Non-Domestic customers to manage electricity usage efficiently:

    1. Take Advantage of the Time-of-Use (ToU) Scheme
    2. Use a Virtual Energy Manager (VEM)
    3. Explore Renewable Energy Options
    ", "faqCategoryTitleNo8": "Additional Support and Information", "faqCategoryTitleNo8Q1": "Where can I get more help or information?", "faqCategoryTitleNo8Ans1": "

    For assistance or further information, you may:

    These channels provide comprehensive support for all your electricity-related enquiries.

    ", "supportingMaterialsTitle": "Supporting Materials", "pressStatement1": "Press Statement on Electricity Tariff Restructuring (", "pressStatement2": "Tariff Schedule (", "pressStatement3": "Electricity Tariff Restructuring Infographics", "pressInfographic1": "Get to Know What is Electricity Tariff Restructuring", "pressInfographic2": "Automatic Fuel Cost Adjustment (AFA) to Replace ICPT Mechanism", "pressInfographic3": "Understanding Your Bill", "electricitymaincomponent": "Get to Know the Main Components of Your Electricity Bill", "electricitymaincomponentHref": "PDF/kenali-komponen-utama-dalam-bil-elektrik-anda.pdf", "behindelectricity": "Behind the Energy", "behindelectricityHref": "PDF/di-sebalik-tenaga.pdf", "understandingAFA": "Let's Get to Know AFA", "understandingAFAHref": "PDF/jom-kenali-AFA.pdf", "enjoyBenefits": "Enjoy Greater Benefits with Efficient Usage", "enjoyBenefitsHref": "PDF/nikmati-lebih-banyak-manfaat-dengan-penggunaan-cekap.pdf", "clickHere": "Click here", "contactPrompt": "For further inquiries you may reach out to TNB CareLine at the following channels:", "contactPhone": "Call: 1300-88-5454", "contactEmail": "Email: ", "contactSocial": "Social media :", "contactVisit": "Visit the nearest Kedai Tenaga", "quickLinksTitle": "Quick Links", "quickLinksHome": "Home", "quickLinksCalculator": "Bill Calculator", "quickLinksFaq": "FAQ", "contactTitle": "Contact", "followUsTitle": "Follow Us", "footerCopyright": "© 2026 Tenaga Nasional Berhad 199001009294 (200866-W). All Rights Reserved.", "businessHeading": "Non Domestic", "businessIntro": "You may refer to the “Tariff Schedule” tab for the new rates effective from 1 July 2025 based on your customer category.", "categoryLowVoltage": "Non-Domestic Low Voltage", "categoryMediumVoltage": "Non-Domestic Medium Voltage", "categoryHighVoltage": "Non-Domestic High Voltage", "categorySpecificAgriculture": "Specific Agriculture", "categoryWaterSewerage": "Water & Sewerage Operator", "categoryStreetLighting": "Street Lighting", "businessSubIntro": "For specific customer categories, below are the new Tariff Schedule:", "categoryCoGeneration": "Co-Generation", "categoryTraction": "Traction", "categoryBulk": "Bulk", "categoryTES": "Thermal Energy Storage (TES)", "categoryBackfeed": "Backfeed", "categoryUHV": "Ultra High Voltage", "tabBillComparison": "Bill Comparison", "tabTariffSchedule": "Tariff Schedule", "billComparisonTitle": "Bill Comparison", "billComparisonDesc": "A detailed explanation of your business electricity bill, covering key components such as:", "itemEnergyCharge": "Energy Charge (based on consumption)", "itemCustomerCharge": "Customer Charge (fixed monthly service fee)", "itemICPT": "ICPT Adjustment", "itemTaxes": "Taxes and Other Charges", "tariffHeading": "Tariff Schedule & Rates", "tabNonDomestic": "Non-Domestic", "tabSpecificAgriculture": "Specific Agriculture", "tabWaterSewerage": "Water & Sewerage Operator", "tabStreetLighting": "Street Lighting", "tabCoGeneration": "Co-Generation", "tabTraction": "Traction", "tabBulk": "Bulk", "tabTES": "Thermal Energy Storage (TES)", "tabBackfeed": "Backfeed", "tabUHV": "Ultra High Voltage", "categoryGeneralTitle": "General", "categoryGeneralTh1": "Non-Domestic", "categoryGeneralTh2": "Low Voltage", "categoryGeneralTh3": "Medium Voltage", "categoryGeneralTh4": "High Voltage", "categoryGeneralRowLabel": "Tariff Type", "categoryGeneralLabel": "General", "touLabel": "Time of Use (ToU)", "categoryStreetlightingTitle": "Streetlighting", "streetTh1": "With Maintenance", "streetTh2": "Without Maintenance", "streetTh3": "Local Authority", "streetTd1": "Streetlight Tariff A", "streetTd2": "Streetlight Tariff B", "streetTd3": "Streetlight Tariff C", "categorySpecificTitle": "Specific", "specificTh1": "Cogen", "specificTh2": "Traction", "specificTh3": "Bulk/PDL", "specificTh4": "TES", "specificTh5": "Backfeed", "specificTh6": "Agriculture / SPAN", "specificTh7": "Ultra High Voltage", "specificTd1": "Follow respective voltage charge with Cogen Standby Charge", "specificTd2": "Medium Voltage
    High Voltage", "specificTd3": "Medium Voltage
    High Voltage", "specificTd4": "Medium Voltage", "specificTd5": "Follow respective voltage charge without Network Charge", "specificTd6": "Low Voltage
    Medium Voltage", "specificTd6a": "Low Voltage - ToU", "specificTd6b": "Medium Voltage - ToU", "specificTd7": "Data Centre", "specificTd7a": "(Ultra High Voltage)", "tabAutoGen000": "Customer Category", "tabAutoGen000ND": "For total consumption (kWh) per month", "tabAutoGen001": "Unit", "tabAutoGen002": "Non-Domestic Low Voltage General Tariff", "tabAutoGen003": "   Energy Charge - For all kWh", "tabAutoGen004": "sen/kWh", "tabAutoGen005": "27.03", "tabAutoGen006": "   Capacity Charge - For all kWh", "tabAutoGen007": "sen/kWh", "tabAutoGen008": "8.83", "tabAutoGen009": "   Network Charge - For all kWh", "tabAutoGen010": "sen/kWh", "tabAutoGen011": "14.82", "tabAutoGen012": "   Retail Charge", "tabAutoGen013": "RM/month", "tabAutoGen014": "20.00", "tabAutoGen015": "Non-Domestic Low Voltage ToU Tariff", "tabAutoGen016": "   Energy Charge - For all kWh during the peak period", "tabAutoGen017": "sen/kWh", "tabAutoGen018": "28.52", "tabAutoGen019": "   Energy Charge - For all kWh during the off-peak period", "tabAutoGen020": "sen/kWh", "tabAutoGen021": "24.43", "tabAutoGen022": "   Capacity Charge - For all kWh", "tabAutoGen023": "sen/kWh", "tabAutoGen024": "8.83", "tabAutoGen025": "   Network Charge - For all kWh", "tabAutoGen026": "sen/kWh", "tabAutoGen027": "14.82", "tabAutoGen028": "   Retail Charge", "tabAutoGen029": "RM/month", "tabAutoGen030": "20.00", "tabAutoGen031": "Non-Domestic Medium Voltage General Tariff", "tabAutoGen032": "   Energy Charge - For all kWh", "tabAutoGen033": "sen/kWh", "tabAutoGen034": "29.83", "tabAutoGen035": "   Capacity Charge - For each kilowatt of maximum demand per month", "tabAutoGen036": "RM/kW", "tabAutoGen037": "29.43", "tabAutoGen038": "   Network Charge - For each kilowatt of maximum demand per month", "tabAutoGen039": "RM/kW", "tabAutoGen040": "59.84", "tabAutoGen041": "   Retail Charge", "tabAutoGen042": "RM/month", "tabAutoGen043": "200.00", "tabAutoGen044": "Non-Domestic Medium Voltage ToU Tariff", "tabAutoGen045": "   Energy Charge - For all kWh during the peak period", "tabAutoGen046": "sen/kWh", "tabAutoGen047": "31.32", "tabAutoGen048": "   Energy Charge - For all kWh during the off-peak period", "tabAutoGen049": "sen/kWh", "tabAutoGen050": "27.23", "tabAutoGen051": "   Capacity Charge - For each kilowatt of maximum demand per month during the peak period", "tabAutoGen052": "RM/kW", "tabAutoGen053": "30.19", "tabAutoGen054": "   Network Charge - For each kilowatt of maximum demand per month during the peak period", "tabAutoGen055": "RM/kW", "tabAutoGen056": "66.87", "tabAutoGen057": "   Retail Charge", "tabAutoGen058": "RM/month", "tabAutoGen059": "200.00", "tabAutoGen060": "Non-Domestic High Voltage General Tariff", "tabAutoGen061": "   Energy Charge - For all kWh", "tabAutoGen062": "sen/kWh", "tabAutoGen063": "43.03", "tabAutoGen064": "   Capacity Charge - For each kilowatt of maximum demand per month", "tabAutoGen065": "RM/kW", "tabAutoGen066": "16.68", "tabAutoGen067": "   Network Charge - For each kilowatt of maximum demand per month", "tabAutoGen068": "RM/kW", "tabAutoGen069": "14.53", "tabAutoGen070": "   Retail Charge", "tabAutoGen071": "RM/month", "tabAutoGen072": "250.00", "tabAutoGen073": "Non-Domestic High Voltage ToU Tariff", "tabAutoGen074": "   Energy Charge - For all kWh during the peak period", "tabAutoGen075": "sen/kWh", "tabAutoGen076": "44.52", "tabAutoGen077": "   Energy Charge - For all kWh during the off-peak period", "tabAutoGen078": "sen/kWh", "tabAutoGen079": "40.43", "tabAutoGen080": "   Capacity Charge - For each kilowatt of maximum demand per month during the peak period", "tabAutoGen081": "RM/kW", "tabAutoGen082": "21.76", "tabAutoGen083": "   Network Charge - For each kilowatt of maximum demand per month during the peak period", "tabAutoGen084": "RM/kW", "tabAutoGen085": "23.06", "tabAutoGen086": "   Retail Charge", "tabAutoGen087": "RM/month", "tabAutoGen088": "250.00", "tabAutoGen089": "Tariff Category", "tabAutoGen090": "Unit", "tabAutoGen091": "Specific Agriculture Low Voltage General Tariff", "tabAutoGen092": "   Energy Charge - For all kWh", "tabAutoGen093": "sen/kWh", "tabAutoGen094": "27.03", "tabAutoGen095": "   Capacity Charge - For all kWh", "tabAutoGen096": "sen/kWh", "tabAutoGen097": "6.19", "tabAutoGen098": "   Network Charge - For all kWh", "tabAutoGen099": "sen/kWh", "tabAutoGen100": "11.19", "tabAutoGen101": "   Retail Charge", "tabAutoGen102": "RM/month", "tabAutoGen103": "10.00", "tabAutoGen104": "Specific Agriculture Low Voltage ToU Tariff", "tabAutoGen105": "   Energy Charge - For all kWh during the peak period", "tabAutoGen106": "sen/kWh", "tabAutoGen107": "28.52", "tabAutoGen108": "   Energy Charge - For all kWh during the off-peak period", "tabAutoGen109": "sen/kWh", "tabAutoGen110": "24.43", "tabAutoGen111": "   Capacity Charge - For all kWh", "tabAutoGen112": "sen/kWh", "tabAutoGen113": "6.19", "tabAutoGen114": "   Network Charge - For all kWh", "tabAutoGen115": "sen/kWh", "tabAutoGen116": "11.19", "tabAutoGen117": "   Retail Charge", "tabAutoGen118": "RM/month", "tabAutoGen119": "10.00", "tabAutoGen120": "Specific Agriculture Medium Voltage General Tariff", "tabAutoGen121": "   Energy Charge - For all kWh", "tabAutoGen122": "sen/kWh", "tabAutoGen123": "27.03", "tabAutoGen124": "   Capacity Charge - For each kilowatt of maximum demand per month", "tabAutoGen125": "RM/kW", "tabAutoGen126": "24.50", "tabAutoGen127": "   Network Charge - For each kilowatt of maximum demand per month", "tabAutoGen128": "RM/kW", "tabAutoGen129": "44.84", "tabAutoGen130": "   Retail Charge", "tabAutoGen131": "RM/month", "tabAutoGen132": "200.00", "tabAutoGen133": "Specific Agriculture Medium Voltage ToU Tariff", "tabAutoGen134": "   Energy Charge - For all kWh during the peak period", "tabAutoGen135": "sen/kWh", "tabAutoGen136": "28.52", "tabAutoGen137": "   Energy Charge - For all kWh during the off-peak period", "tabAutoGen138": "sen/kWh", "tabAutoGen139": "24.43", "tabAutoGen140": "   Capacity Charge - For each kilowatt of maximum demand per month during the peak period", "tabAutoGen141": "RM/kW", "tabAutoGen142": "27.83", "tabAutoGen143": "   Network Charge - For each kilowatt of maximum demand per month during the peak period", "tabAutoGen144": "RM/kW", "tabAutoGen145": "50.65", "tabAutoGen146": "   Retail Charge", "tabAutoGen147": "RM/month", "tabAutoGen148": "200.00", "tabAutoGen149": "Tariff Category", "tabAutoGen150": "Unit", "tabAutoGen151": "Water & Sewerage Operator Low Voltage General Tariff", "tabAutoGen152": "   Energy Charge - For all kWh", "tabAutoGen153": "sen/kWh", "tabAutoGen154": "27.03", "tabAutoGen155": "   Capacity Charge - For all kWh", "tabAutoGen156": "sen/kWh", "tabAutoGen157": "6.19", "tabAutoGen158": "   Network Charge - For all kWh", "tabAutoGen159": "sen/kWh", "tabAutoGen160": "11.19", "tabAutoGen161": "   Retail Charge", "tabAutoGen162": "RM/month", "tabAutoGen163": "10.00", "tabAutoGen164": "Water & Sewerage Operator Low Voltage ToU Tariff", "tabAutoGen165": "   Energy Charge - For all kWh during the peak period", "tabAutoGen166": "sen/kWh", "tabAutoGen167": "28.52", "tabAutoGen168": "   Energy Charge - For all kWh during the off-peak period", "tabAutoGen169": "sen/kWh", "tabAutoGen170": "24.43", "tabAutoGen171": "   Capacity Charge - For all kWh", "tabAutoGen172": "sen/kWh", "tabAutoGen173": "6.19", "tabAutoGen174": "   Network Charge - For all kWh", "tabAutoGen175": "sen/kWh", "tabAutoGen176": "11.19", "tabAutoGen177": "   Retail Charge", "tabAutoGen178": "RM/month", "tabAutoGen179": "10.00", "tabAutoGen180": "Water & Sewerage Operator Medium Voltage General Tariff", "tabAutoGen181": "   Energy Charge - For all kWh", "tabAutoGen182": "sen/kWh", "tabAutoGen183": "27.03", "tabAutoGen184": "   Capacity Charge - For each kilowatt of maximum demand per month", "tabAutoGen185": "RM/kW", "tabAutoGen186": "24.50", "tabAutoGen187": "   Network Charge - For each kilowatt of maximum demand per month", "tabAutoGen188": "RM/kW", "tabAutoGen189": "44.84", "tabAutoGen190": "   Retail Charge", "tabAutoGen191": "RM/month", "tabAutoGen192": "200.00", "tabAutoGen193": "Water & Sewerage Operator Medium Voltage ToU Tariff", "tabAutoGen194": "   Energy Charge - For all kWh during the peak period", "tabAutoGen195": "sen/kWh", "tabAutoGen196": "28.52", "tabAutoGen197": "   Energy Charge - For all kWh during the off-peak period", "tabAutoGen198": "sen/kWh", "tabAutoGen199": "24.43", "tabAutoGen200": "   Capacity Charge - For each kilowatt of maximum demand per month during peak period", "tabAutoGen201": "RM/kW", "tabAutoGen202": "27.83", "tabAutoGen203": "   Network Charge - For each kilowatt of maximum demand per month during peak period", "tabAutoGen204": "RM/kW", "tabAutoGen205": "50.65", "tabAutoGen206": "   Retail Charge", "tabAutoGen207": "RM/month", "tabAutoGen208": "200.00", "tabAutoGen209": "Tariff Category", "tabAutoGen210": "Unit", "tabAutoGen211": "Street Lighting Tariff", "tabAutoGen212": "   Energy Charge - For all kWh", "tabAutoGen213": "sen/kWh", "tabAutoGen214": "27.03", "tabAutoGen215": "   Capacity Charge - For all kWh", "tabAutoGen216": "sen/kWh", "tabAutoGen217": "2.44", "tabAutoGen218": "   Network Charge (including maintenance) - For all kWh", "tabAutoGen219": "sen/kWh", "tabAutoGen220": "14.25", "tabAutoGen221": "   Network Charge (excluding maintenance) - For all kWh", "tabAutoGen222": "sen/kWh", "tabAutoGen223": "10.69", "tabAutoGen224": "   Retail Charge", "tabAutoGen225": "RM/month", "tabAutoGen226": "5.00", "tabAutoGen226_Note1": "Nota:
    1. Street Lighting Rebate is applicable for street lighting that have been verified by the Ministry of Housing and Local Government (KPKT)
    ", "tabAutoGen227": "Tariff Category", "tabAutoGen228": "Unit", "tabAutoGen229": "Non-Domestic Medium Voltage General Tariff", "tabAutoGen230": "   Energy Charge - For all kWh", "tabAutoGen231": "sen/kWh", "tabAutoGen232": "29.83", "tabAutoGen233": "14.00", "tabAutoGen234": "   Capacity Charge - For each kilowatt of maximum demand per month during the peak period", "tabAutoGen235": "RM/kW", "tabAutoGen236": "29.43", "tabAutoGen237": "   Network Charge - For each kilowatt of maximum demand per month during the peak period", "tabAutoGen238": "RM/kW", "tabAutoGen239": "59.84", "tabAutoGen240": "   Retail Charge", "tabAutoGen241": "RM/month", "tabAutoGen242": "200.00", "tabAutoGen243": "Non-Domestic Medium Voltage ToU Tariff", "tabAutoGen244": "   Energy Charge - For all kWh during the peak period", "tabAutoGen245": "sen/kWh", "tabAutoGen246": "31.32", "tabAutoGen247": "14.00", "tabAutoGen248": "   Energy Charge - For all kWh during the off-peak period", "tabAutoGen249": "sen/kWh", "tabAutoGen250": "27.23", "tabAutoGen251": "   Capacity Charge - For each kilowatt of maximum demand per month during the peak period", "tabAutoGen252": "RM/kW", "tabAutoGen253": "30.19", "tabAutoGen254": "   Network Charge - For each kilowatt of maximum demand per month during the peak period", "tabAutoGen255": "RM/kW", "tabAutoGen256": "66.87", "tabAutoGen257": "   Retail Charge", "tabAutoGen258": "RM/month", "tabAutoGen259": "200.00", "tabAutoGen260": "Specific Agriculture Medium Voltage General Tariff", "tabAutoGen261": "   Energy Charge - For all kWh", "tabAutoGen262": "sen/kWh", "tabAutoGen263": "27.03", "tabAutoGen264": "14.00", "tabAutoGen265": "   Capacity Charge - For each kilowatt of maximum demand per month during the peak period", "tabAutoGen266": "RM/kW", "tabAutoGen267": "24.50", "tabAutoGen268": "   Network Charge - For each kilowatt of maximum demand per month during the peak period", "tabAutoGen269": "RM/kW", "tabAutoGen270": "44.84", "tabAutoGen271": "   Retail Charge", "tabAutoGen272": "RM/month", "tabAutoGen273": "200.00", "tabAutoGen274": "Specific Agriculture Medium Voltage ToU Tariff", "tabAutoGen275": "   Energy Charge - For all kWh during the peak period", "tabAutoGen276": "sen/kWh", "tabAutoGen277": "28.52", "tabAutoGen278": "14.00", "tabAutoGen279": "   Energy Charge - For all kWh during the off-peak period", "tabAutoGen280": "sen/kWh", "tabAutoGen281": "24.43", "tabAutoGen282": "   Capacity Charge - For each kilowatt of maximum demand per month during the peak period", "tabAutoGen283": "RM/kW", "tabAutoGen284": "27.83", "tabAutoGen285": "   Network Charge - For each kilowatt of maximum demand per month during the peak period", "tabAutoGen286": "RM/kW", "tabAutoGen287": "50.65", "tabAutoGen288": "   Retail Charge", "tabAutoGen289": "RM/month", "tabAutoGen290": "200.00", "tabAutoGen291": "Non-Domestic High Voltage General Tariff", "tabAutoGen292": "   Energy Charge - For all kWh", "tabAutoGen293": "sen/kWh", "tabAutoGen294": "43.03", "tabAutoGen295": "8.00", "tabAutoGen296": "   Capacity Charge - For each kilowatt of maximum demand per month during the peak period", "tabAutoGen297": "RM/kW", "tabAutoGen298": "16.68", "tabAutoGen299": "   Network Charge - For each kilowatt of maximum demand per month during the peak period", "tabAutoGen300": "RM/kW", "tabAutoGen301": "14.53", "tabAutoGen302": "   Retail Charge", "tabAutoGen303": "RM/month", "tabAutoGen304": "250.00", "tabAutoGen305": "Non-Domestic High Voltage ToU Tariff", "tabAutoGen306": "   Energy Charge - For all kWh during the peak period", "tabAutoGen307": "sen/kWh", "tabAutoGen308": "44.52", "tabAutoGen309": "8.00", "tabAutoGen310": "   Energy Charge - For all kWh during the off-peak period", "tabAutoGen311": "sen/kWh", "tabAutoGen312": "40.43", "tabAutoGen313": "   Capacity Charge - For each kilowatt of maximum demand per month during the peak period", "tabAutoGen314": "RM/kW", "tabAutoGen315": "21.76", "tabAutoGen316": "   Network Charge - For each kilowatt of maximum demand per month during the peak period", "tabAutoGen317": "RM/kW", "tabAutoGen318": "23.06", "tabAutoGen319": "   Retail Charge", "tabAutoGen320": "RM/month", "tabAutoGen321": "250.00", "tabAutoGen322": "Tariff Category", "tabAutoGen323": "Unit", "tabAutoGen324": "Traction Medium Voltage General Tariff", "tabAutoGen325": "   Energy Charge - For all kWh", "tabAutoGen326": "sen/kWh", "tabAutoGen327": "29.83", "tabAutoGen328": "   Capacity Charge - For each kilowatt of maximum demand per month", "tabAutoGen329": "RM/kW", "tabAutoGen330": "21.51", "tabAutoGen331": "   Network Charge - For each kilowatt of maximum demand per month", "tabAutoGen332": "RM/kW", "tabAutoGen333": "53.69", "tabAutoGen334": "   Retail Charge", "tabAutoGen335": "RM/month", "tabAutoGen336": "200.00", "tabAutoGen337": "Traction High Voltage General Tariff", "tabAutoGen338": "   Energy Charge - For all kWh", "tabAutoGen339": "sen/kWh", "tabAutoGen340": "43.03", "tabAutoGen341": "   Capacity Charge - For each kilowatt of maximum demand per month", "tabAutoGen342": "RM/kW", "tabAutoGen343": "17.12", "tabAutoGen344": "   Network Charge - For each kilowatt of maximum demand per month", "tabAutoGen345": "RM/kW", "tabAutoGen346": "15.54", "tabAutoGen347": "   Retail Charge", "tabAutoGen348": "RM/month", "tabAutoGen349": "250.00", "tabAutoGen350": "Tariff Category", "tabAutoGen351": "Unit", "tabAutoGen352": "Bulk Medium Voltage ToU Tariff", "tabAutoGen353": "   Energy Charge - For all kWh during the peak period", "tabAutoGen354": "sen/kWh", "tabAutoGen355": "30.32", "tabAutoGen356": "   Energy Charge - For all kWh during the off-peak period", "tabAutoGen357": "sen/kWh", "tabAutoGen358": "26.23", "tabAutoGen359": "   Capacity Charge - For each kilowatt of maximum demand per month during the peak period", "tabAutoGen360": "RM/kW", "tabAutoGen361": "30.21", "tabAutoGen362": "   Network Charge - For each kilowatt of maximum demand per month during the peak period", "tabAutoGen363": "RM/kW", "tabAutoGen364": "37.17", "tabAutoGen365": "   Retail Charge", "tabAutoGen366": "RM/month", "tabAutoGen367": "200.00", "tabAutoGen368": "Bulk High Voltage ToU Tariff", "tabAutoGen369": "   Energy Charge - For all kWh during the peak period", "tabAutoGen370": "sen/kWh", "tabAutoGen371": "40.52", "tabAutoGen372": "   Energy Charge - For all kWh during the off-peak period", "tabAutoGen373": "sen/kWh", "tabAutoGen374": "36.43", "tabAutoGen375": "   Capacity Charge - For each kilowatt of maximum demand per month during the peak period", "tabAutoGen376": "RM/kW", "tabAutoGen377": "29.24", "tabAutoGen378": "   Network Charge - For each kilowatt of maximum demand per month during the peak period", "tabAutoGen379": "RM/kW", "tabAutoGen380": "26.02", "tabAutoGen381": "   Retail Charge", "tabAutoGen382": "RM/month", "tabAutoGen383": "250.00", "tabAutoGen384": "Tariff Category", "tabAutoGen385": "Unit", "tabAutoGen386": "Thermal Energy Storage (TES) Medium Voltage Tariff", "tabAutoGen387": "   Energy Charge - For all kWh during the peak period", "tabAutoGen388": "sen/kWh", "tabAutoGen389": "31.32", "tabAutoGen390": "   Energy Charge - For all kWh during the off-peak period", "tabAutoGen391": "sen/kWh", "tabAutoGen392": "27.23", "tabAutoGen393": "   Capacity Charge - For each kilowatt of maximum demand per month during the peak period", "tabAutoGen394": "RM/kW", "tabAutoGen395": "26.63", "tabAutoGen396": "   Network Charge - For each kilowatt of maximum demand per month during the peak period", "tabAutoGen397": "RM/kW", "tabAutoGen398": "68.28", "tabAutoGen399": "   Retail Charge", "tabAutoGen400": "RM/month", "tabAutoGen401": "200.00", "tabAutoGen402": "Tariff Category", "tabAutoGen403": "Unit", "tabAutoGen404": "Backfeed Medium Voltage General Tariff", "tabAutoGen405": "   Energy Charge - For all kWh", "tabAutoGen406": "sen/kWh", "tabAutoGen407": "29.83", "tabAutoGen408": "   Capacity Charge - For each kilowatt of maximum demand per month", "tabAutoGen409": "RM/kW", "tabAutoGen410": "29.43", "tabAutoGen411": "   Retail Charge", "tabAutoGen412": "RM/month", "tabAutoGen413": "200.00", "tabAutoGen414": "Backfeed High Voltage General Tariff", "tabAutoGen415": "   Energy Charge - For all kWh", "tabAutoGen416": "sen/kWh", "tabAutoGen417": "43.03", "tabAutoGen418": "   Capacity Charge - For each kilowatt of maximum demand per month", "tabAutoGen419": "RM/kW", "tabAutoGen420": "16.68", "tabAutoGen421": "   Retail Charge", "tabAutoGen422": "RM/month", "tabAutoGen423": "250.00", "tabAutoGen424": "Tariff Category", "tabAutoGen425": "Unit", "tabAutoGen426": "Ultra High Voltage ToU Tariff", "tabAutoGen427": "   Energy Charge - For all kWh during the peak period", "tabAutoGen428": "sen/kWh", "tabAutoGen429": "55.18", "tabAutoGen430": "   Energy Charge - For all kWh during the off-peak period", "tabAutoGen431": "sen/kWh", "tabAutoGen432": "51.09", "tabAutoGen433": "   Capacity Charge - For each kilowatt of maximum demand per month during peak period", "tabAutoGen434": "RM/kW", "tabAutoGen435": "21.76", "tabAutoGen436": "   Network Charge - For each kilowatt of maximum demand per month during peak period", "tabAutoGen437": "RM/kW", "tabAutoGen438": "23.06", "tabAutoGen439": "   Retail Charge", "tabAutoGen440": "RM/month", "tabAutoGen441": "250.00", "tabAutoGen442": "Bulk Ultra High Voltage ToU Tariff", "tabAutoGen443": "   Energy Charge - For all kWh during the peak period", "tabAutoGen444": "sen/kWh", "tabAutoGen445": "51.18", "tabAutoGen446": "   Energy Charge - For all kWh during the off-peak period", "tabAutoGen447": "sen/kWh", "tabAutoGen448": "47.09", "tabAutoGen449": "   Capacity Charge - For each kilowatt of maximum demand per month during peak period", "tabAutoGen450": "RM/kW", "tabAutoGen451": "29.24", "tabAutoGen452": "   Network Charge - For each kilowatt of maximum demand per month during peak period", "tabAutoGen453": "RM/kW", "tabAutoGen454": "26.02", "tabAutoGen455": "   Retail Charge", "tabAutoGen456": "RM/month", "tabAutoGen457": "250.00", "tabAutoGen458": "New Rates
    (1 July 2025)", "tabAutoGen459": "Non-Domestic Low Voltage", "tabAutoGen460": "Note:
    1. For total consumption 200 kWh and below per month, customers are eligible for Energy Efficiency Incentive.
    ", "tabAutoGen461": "Note:
    1. For total consumption 200 kWh and below per month, customers are eligible for Energy Efficiency Incentive.", "tabAutoGen462": "Non-Domestic Medium Voltage", "tabAutoGen463": "Non-Domestic High Voltage", "tabAutoGen464": "New Rates
    (1 July 2025)", "tabAutoGen465": "Specific Agriculture", "tabAutoGen466": "Note:
    1. For total consumption 200 kWh and below per month, customers are eligible for Energy Efficiency Incentive.
    ", "tabAutoGen467": "Note:
    1. For total consumption 200 kWh and below per month, customers are eligible for Energy Efficiency Incentive.", "tabAutoGen468": "New Rates
    (1 July 2025)", "tabAutoGen469": "Water & Sewerage Operator", "tabAutoGen470": "Note:
    1. For total consumption 200 kWh and below per month, customers are eligible for Energy Efficiency Incentive.
    ", "tabAutoGen471": "Note:
    1. For total consumption 200 kWh and below per month, customers are eligible for Energy Efficiency Incentive.
    ", "tabAutoGen472": "New Rates
    (1 July 2025)", "tabAutoGen473": "Street Lighting", "tabAutoGen474": "Consumption", "tabAutoGen475": "Standby", "tabAutoGen476": "Co-Generation", "tabAutoGen477": "New Rates
    (1 July 2025)", "tabAutoGen478": "Traction", "tabAutoGen479": "New Rates
    (1 July 2025)", "tabAutoGen480": "Bulk", "tabAutoGen481": "New Rates
    (1 July 2025)", "tabAutoGen482": "Thermal Energy Storage (TES)", "tabAutoGen483": "New Rates
    (1 July 2025)", "tabAutoGen484": "Backfeed", "tabAutoGen485": "New Rates
    (1 July 2025)", "tabAutoGen486": "Ultra High Voltage", "calcTitle": "How is Your Bill Calculated?", "calcSubTitle": "Based on your current consumption, you can use the bill calculator to estimate your new bill", "calcButton": "Estimated Bill Calculator - Click here", "calcNote1": "Kindly note your July 2025 bill consists of old and new tariff rates depending on your billing cycle.", "calcDomesticTitle": "Domestic Customers", "calcDomesticFormula": "Total Bill = (Total kWh x Energy) + (Total kWh x AFA) + (Total kWh x Capacity) + (Total kWh x Network) + Retail Charge - EE Incentive + Other Charges", "calcNDLVTitle": "Non-Domestic Low Voltage", "calcNDLVFormula": "Total Bill = (Total kWh x Energy) + (Total kWh x AFA) + (Total kWh x Capacity) + (Total kWh x Network) + Retail Charge - EE Incentive + Other Charges", "calcNDHVTitle": "Non-Domestic Medium & High Voltage", "calcNDHVFormula": "Total Bill = (Total kWh x Energy) + (Total kWh x AFA) + (Total kW* x Capacity) + (Total kW* x Network) + Retail Charge + Other Charges", "calcNote2": "*For total consumption 600 kWh and below per month, Retail Charge is waived for Domestic customers.", "calcEEIncentiveTitle": "Energy Efficiency Incentive", "calcEEPoint1": "For total consumption 1,000 kWh and below per month, Domestic customers are eligible for Energy Efficiency Incentive.", "calcEEPoint2": "For total consumption 200 kWh and below per month, Non-Domestic Low Voltage customers are eligible for Energy Efficiency Incentive.", "calcOtherChargesTitle": "Charges", "calcChargesPoint1": "1.6% of Renewable Energy Fund (RE Fund) applies to all customers except for Domestic customers with total consumption 300 kWh and below per month.", "calcChargesPoint2": "8% of Service Tax only applies to all Domestic customers with consumption more than 600 kWh per month.", "calcSummaryNote": "Your bill will reflect the sum of these charges, providing a clearer understanding of your total bill.", "calcDomesticLabel": "Domestic", "calcDomesticNote1": "This calculator gives you an estimate based on a typical billing period. Your actual bill might be different.", "calcDomesticNote2": "This calculation is  only for your electricity usage . It doesn't include other charges you might see on your bill, as such outstanding amount, Late Payment Surcharge, Individual Streetlight, Excess Generation (for NEM customers), etc.", "calcDomesticNote3": "The calculation does not include any rebates, or incentives you might be eligible for in this calculation.", "calcDomesticNote4": "If you use more than 600 kWh of electricity and your billing period is 28 days or longer, an 8% service tax is added to your TNB electricity bill for the consumption 601 kWh and above. This is based on the Service Tax (Rate of Tax) (Amendment) Order 2024. However, if the billing period is less than 28 days, your total consumption is subject to Service Tax.", "calcNonDomesticLabel": "Non-Domestic", "calcNonDomesticNote1": "This calculator gives you an estimate based on a typical billing period. Your actual bill might be different.", "calcNonDomesticNote2": "This calculation is  only for your electricity usage . It doesn't include other charges you might see on your bill, like outstanding amount, Late Payment Surcharge, Individual Streetlight, Power Factor Surcharges, Excess Generation (for NEM customers), etc.", "calcNonDomesticNote3": "The calculation does not include any rebates, or incentives you might be eligible for in this calculation", "calcBillTitle": "Bill Calculator", "modalIntro1": "Get a bill estimate by entering your energy consumption (kWh).", "modalIntro2": "The Bill Calculator is available for:
    * Domestic (General & ToU)
    * Non-Domestic (Low Voltage, Medium Voltage, High Voltage – General & ToU)
    * NEM Domestic (General & ToU)
    * NEM Non-Domestic (Low Voltage, Medium Voltage – General & ToU)
    ", "labelTariffType": "Tariff Type", "optionSelectTariff": "Select tariff type", "optionNewDomestic": "Domestic (General)", "optionNDLV": "Non-Domestic Low Voltage (General)", "optionNDMV": "Non-Domestic Medium Voltage (General)", "optionNDHV": "Non-Domestic High Voltage (General)", "optionDomesticTOU": "Domestic ToU", "optionNDLVTOU": "Non-Domestic Low Voltage ToU", "labelCategory": "Category", "optionSelectCategory": "Select Category", "optionCommercial": "Commercial", "optionIndustrial": "Industrial", "labelTariffCode": "Tariff Code", "labelStartDate": "Start Reading Date", "labelEndDate": "End Reading Date", "labelConsumptionPeak": "Peak Consumption (kWh)", "labelConsumptionOffPeak": "Off Peak Consumption (kWh)", "labelConsumption": "Consumption (kWh)", "prevLabelAFA": "AFA Rate - Month 1", "currLabelAFA": "AFA Rate - Month 2", "labelAFA": "AFA Rate", "calendarNotes": "Note: Your bill is calculated for a billing cycle of 28 to 31 days", "prevLabelAFANotes": "Note: The AFA field displays the AFA rate of the current month. AFA rates vary each month, and if your billing cycle spans two different months, your AFA charge will be prorated based on the number of billing days in each month. This ensures your charge fairly reflects your actual usage during the billing period.", "currLabelAFANotes": "Note: The AFA field displays the AFA rate of the second month. AFA rates vary each month, and if your billing cycle spans two different months, your AFA charge will be prorated based on the number of billing days in each month. This ensures your charge fairly reflects your actual usage during the billing period.", "labelAFANotes": "Note: The AFA field shows the AFA rate applicable for the current month. Please be aware that AFA rates change every month to reflect fluctuations in fuel costs.", "labelTypeSeparate": "I know my peak/off-peak consumption
    Enter your usage for each period.
    ", "labelTypeTotal": "I’m not sure about my peak/off-peak consumption
    Enter your expected total usage and estimate your peak period percentage
    ", "labelMaxDemand": "Maximum Demand (kW)", "labelPeakConsumption": "Estimate Your Usage During Peak Period (%)", "labelOffPeakConsumption": "Estimate Your Usage During Off Peak Period (%)", "labelGreenElectricity": "Green Electricity Tariff (kWh)", "labelCoGen": "Entitle Co-Generators:", "labelTopup": "Declared Topup Demand (kWh)", "labelStandby": "Declared Standby Demand (kWh)", "btnCalculate": "Calculate", "resultChargeType": "Type of Charges", "rates": "Rates (RM)", "resultBlank": "", "resultServiceTaxNon": "Service Tax : Non - Applicable", "resultServiceTaxYes": "Service Tax : Applicable", "resultTotal": "Total", "resultUsage": "Your Usage", "resultUsageUnit": "(kWh)", "resultUsagePeak": "Your Usage Peak", "resultUsageOffPeak": "Your Usage Off Peak", "resultEnergy": "Energy", "resultEnergyUnit": "(RM)", "resultEnergyPeak": "Energy Peak", "resultEnergyOffPeak": "Energy Off Peak", "resultAFAPrevMonth": "Automatic Fuel Adjustment (AFA)", "resultAFA": "Forecast Automatic Fuel Adjustment (AFA)", "months": ["Jan", "Feb", "Mar", "Apr", "May", "Jun", "Jul", "Aug", "Sep", "Oct", "Nov", "Dec"], "otherRates": "Other Values", "resultCapacity": "Capacity", "resultNetwork": "Network", "resultRetail": "Retail", "resultEnergyEfficiencyIncentive": "Energy Efficiency Incentive", "resultCurrentCharge": "Current Month Usage Charge", "resultServiceTax": "Service Tax (ST) (8%)", "resultKWTBB": "KWTBB (1.6%)", "resultCurrentBill": "Current Bill (RM): ", "resultBeforeRounding": "*Before Rounding Adjustment
    ", "resultBeforeRoundingNote1Domestic": "This calculation shows only your electricity usage — it excludes other charges (e.g., outstanding amounts, surcharges, streetlight, NEM excess) and any rebates or incentives.
    ", "resultBeforeRoundingNote2Domestic": "Service Tax
    If you use more than 600 kWh and your billing period is 28 days or longer, an 8% service tax is applied to consumption above 600 kWh, as per the Service Tax (Rate of Tax) (Amendment) Order 2024.
    If your billing period is less than 28 days, the entire consumption is subject to service tax.
    ", "resultBeforeRoundingNote3Domestic": "AFA & Retail Charge Exemption
    Domestic customers using 600 kWh or less per month continue to enjoy exemption from AFA and Retail Charges.", "resultBeforeRoundingNote4Domestic": "Your AFA amount here may differ from your bill, as the bill reflects the actual usage recorded by your Smart Meter for the current and previous periods.", "resultBeforeRoundingNote1NonDomestic": "", "resultBeforeRoundingNote2NonDomestic": "This calculation shows only your electricity usage — it excludes other charges (e.g., outstanding amounts, surcharges, streetlight, NEM excess) and any rebates or incentives.
    ", "resultBeforeRoundingNote3NonDomestic": "AFA Charges
    Your AFA amount here may differ from your bill, as the bill reflects the actual usage recorded by your Smart Meter for the current and previous periods.", "resultBeforeRoundingNote1DomesticNEM": "This calculation is only for your electricity usage . It doesn't include other charges you might see on your bill, as such outstanding amount, Late Payment Surcharge, Individual Streetlight, Power Factor Surcharges and etc.
    ", "resultBeforeRoundingNote2DomesticNEM": "The calculation does not include any rebates, or incentives you might be eligible for in this calculation.
    ", "resultBeforeRoundingNote3DomesticNEM": "If you use more than 600 kWh of electricity and your billing period is 28 days or longer, an 8% service tax is added to your TNB electricity bill for the consumption 601 kWh and above. This is based on the Service Tax (Rate of Tax) (Amendment) Order 2024. However, if the billing period is less than 28 days, your total consumption is subject to Service Tax.
    ", "resultBeforeRoundingNote4DomesticNEM": "Domestic customers with monthly usage of 600 kWh and below will continue to enjoy exemption from AFA and Retail Charges. ", "resultBeforeRoundingNote1NonDomesticNEM": "", "resultBeforeRoundingNote2NonDomesticNEM": "This calculation is only for your electricity usage . It doesn't include other charges you might see on your bill, like outstanding amount, Late Payment Surcharge, Connected Load Charge (CLC), Individual Streetlight, Power Factor Surcharges or etc.
    ", "resultBeforeRoundingNote3NonDomesticNEM": "The calculation does not include any rebates, or incentives you might be eligible for in this calculation.", "resultResetBtn": "Reset", "resultOldChargeType": "Type of Charges", "resultOldServiceTaxNon": "ST Non - Applicable", "resultOldServiceTaxYes": "ST Applicable", "resultOldTotal": "Total", "resultOldConsumption": "Consumption (kWh)", "resultOldMaxDemandKW": "Maximum Demand (kW)", "resultOldEnergy": "Consumption (RM)", "resultOldMaxDemandRM": "Maximum Demand (RM)", "resultOldGreen": "Green Electricity Tariff (RM)", "resultOldIcpt": "ICPT (RM per kWh)", "resultOldCurrentCharge": "Current Month Consumption (RM)", "resultOldServiceTax": "8% ST (8% x RM )", "resultOldTotalBillLabel": "Current Bill (RM):", "resultOldResetBtn": "Reset", "placeholderConsumption": "Consumption (kWh)", "placeholderAFA":"Automatic Fuel Adjustment (AFA) rate", "placeholderMaxDemand": "Maximum Demand (kW)", "placeholderPeakConsumption": "Consumption During Peak Period (kWh)", "placeholderOffPeakConsumption": "Consumption During Off Peak Period (kWh)", "placeholderGreen": "Green Electricity Tariff (kWh)", "placeholderTopup": "Declared Topup Demand (kWh)", "placeholderStandby": "Declared Standby Demand (kWh)", "optionNDMVTOU": "Non-Domestic Medium Voltage ToU", "optionNDHVTOU": "Non-Domestic High Voltage ToU", "calcNote3": "Note: To customer subscribed to ToU scheme, *Total kW refers to kilowatt of maximum demand per month during the peak period", "eeiTitle": "Energy Efficiency Incentive for Domestic General Tariff & Domestic ToU Tariff", "eeiColumnRange": "For total consumption (kWh) per month", "eeiColumnUnit": "Unit", "eeiColumnRate": "Rates
    (1 July 2025)", "unitSenKwh": "sen/kWh", "touScheme": "Time of Use (ToU) Scheme", "energyEfficiency": "Energy Efficiency Incentive", "tooltipBillCalc": "Bill Calculator", "carouselImage1": "Domestic_Bill_Comparison_and_Energy_Efficiency_Incentive_20250624_01.jpg", "carouselImage2": "Domestic_Bill_Comparison_and_Energy_Efficiency_Incentive_20250624_02.jpg", "TOU_UserGuide":"TOU_UserGuideNEW_ENG.jpg", "TOU_UserGuideApp":"TOU_UserGuideNEW_ENG_App.jpg", "resultCurrentBillEffectiveDate": "As of {currentDateTime}", "voltageStructureTitle": "Simplified Voltage-Based Structure", "voltageStructureDesc": "Under the Electricity Tariff Restructuring, customers are categorised based on the voltage level of electricity supply (Low, Medium & High Voltage).

    You may refer to the table below for the new tariff category mapping.", "voltageClassificationTitle": "Voltage Level Classifications for Tariff purposes", "lowVoltage": "Extra Low Voltage", "lowVoltageRange": "1V < V ≤ 50V", "extraLowVoltage": "Low Voltage", "extraLowVoltageRange": "50V < V ≤ 1kV", "mediumVoltage": "Medium Voltage", "mediumVoltageRange": "1kV < V ≤ 50kV", "highVoltage": "High Voltage", "highVoltageRange": "50kV < V ≤ 230kV", "extraHighVoltage": "Extra High Voltage", "extraHighVoltageRange": "V > 230kV", "tariffComparisonTitle": "Tariff Category Mapping", "oldTariff": "Old Tariff Category", "newTariff": "New Tariff Category", "tariffAOld": "Tariff A – Domestic Tariff", "tariffANew": "• Domestic General Tariff
    • Domestic ToU Tariff", "tariffBDFOld": "Tariff B – Low Voltage Commercial Tariff
    Tariff D – Low Voltage Industrial Tariff
    Tariff F – Low Voltage Mining Tariff", "tariffBDFNew": "• Non-Domestic Low Voltage General Tariff
    • Non-Domestic Low Voltage ToU Tariff", "tariffC1E1F1Old": "Tariff C1 – Medium Voltage General Commercial Tariff
    Tariff E1 – Medium Voltage General Industrial Tariff
    Tariff F1 – Medium Voltage General Mining Tariff", "tariffC1E1F1New": "Non-Domestic Medium Voltage General Tariff", "tariffC2E2F2Old": "Tariff C2 – Medium Voltage Peak/Off-Peak Commercial Tariff
    Tariff E2 – Medium Voltage Peak/Off-Peak Industrial Tariff
    Tariff F2 – Medium Voltage Peak/Off-Peak Mining Tariff", "tariffC2E2F2New": "Non-Domestic Medium Voltage ToU Tariff", "tariffC3Old": "Tariff C3 – High Voltage General Commercial", "tariffC3New": "Non-Domestic High Voltage General Tariff", "tariffC4E3Old": "Tariff C4 – High Voltage Peak/Off-Peak Commercial
    Tariff E3 – High Voltage Peak/Off-Peak Industrial Tariff", "tariffC4E3New": "Non-Domestic High Voltage ToU Tariff", "tariffHOld": "Tariff H – Low Voltage Specific Agriculture Tariff", "tariffHNew": "• Specific Agriculture Low Voltage General Tariff
    • Specific Agriculture Low Voltage ToU Tariff", "tariffH1Old": "Tariff H1 – Medium Voltage General Specific Agriculture Tariff", "tariffH1New": "Specific Agriculture Medium Voltage General Tariff", "tariffH2Old": "Tariff H2 – Medium Voltage Peak/Off-Peak Specific Agriculture Tariff", "tariffH2New": "Specific Agriculture Medium Voltage ToU Tariff", "tariffNAOld": "N/A", "tariffNANew": "• Water & Sewerage Operator Low Voltage General Tariff
    • Water & Sewerage Operator Low Voltage ToU Tariff
    • Water & Sewerage Operator Medium Voltage General Tariff
    • Water & Sewerage Operator Medium Voltage ToU Tariff", "tariffGOld": "Tariff G – Street Lighting Tariff
    Tariff G1 – Neon & Floodlight Tariff", "tariffGNew": "Street Lighting Tariff", "specificTitle": "SPECIFIC", "specificSub": "(Co-Generation, Traction, Bulk, Thermal Energy Storage (TES), Backfeed & Ultra High Voltage)", "coGenerationTitle": "Co-Generation", "cg1Old": "Tariff C1 - Medium Voltage General Commercial Tariff
    Tariff E1 - Medium Voltage General Industrial Tariff
    Tariff F1 - Medium Voltage General Mining Tariff", "cg1New": "Non-Domestic Medium Voltage General Tariff", "cg2Old": "Tariff C2 - Medium Voltage Peak/Off-Peak Commercial Tariff
    Tariff E2 - Medium Voltage Peak/Off-Peak Industrial Tariff
    Tariff F2 - Medium Voltage Peak/Off-Peak Mining Tariff", "cg2New": "Non-Domestic Medium Voltage ToU Tariff", "cg3Old": "Tariff H1 - Medium Voltage General Specific Agriculture Tariff", "cg3New": "Specific Agriculture Medium Voltage General Tariff", "cg4Old": "Tariff H2 - Medium Voltage Peak/Off-Peak Specific Agriculture Tariff", "cg4New": "Specific Agriculture Medium Voltage ToU Tariff", "cg5Old": "Tariff E3 - High Voltage Peak/Off-Peak Industrial Tariff", "cg5New": "• Non-Domestic High Voltage ToU Tariff", "tractionTitle": "Traction", "tractionOld": "C1 Traction – Medium Voltage Commercial Traction
    C3 Traction – High Voltage Commercial Traction", "tractionNew": "Traction Medium Voltage General Tariff
    Traction High Voltage General Tariff", "bulkTitle": "Bulk", "bulkOld": "Tariff C2B - Medium Voltage Commercial Bulk
    Tariff C4B - High Voltage Commercial Bulk
    Tariff E3B - High Voltage Industrial Bulk", "bulkNew": "Bulk Medium Voltage Tariff
    Bulk High Voltage Tariff", "tesTitle": "Thermal Energy Storage (TES)", "tesOld": "Tariff C2TE - Medium Voltage Thermal Energy Storage", "tesNew": "Thermal Energy Storage (TES) Medium Voltage Tariff", "backfeedTitle": "Backfeed", "backfeedOld": "Tariff Backfeed", "backfeedNew": "• Backfeed Medium Voltage General Tariff
    • Backfeed High Voltage General Tariff", "uhvTitle": "Ultra High Voltage", "uhvOld": "N/A", "uhvNew": "• Ultra High Voltage Tariff
    • Bulk Ultra High Voltage Tariff", "touTitle": "ToU Tariff Expansion", "touSubtitle": "Time-of-Use pricing for optimised electricity consumption", "touIntro": "Time of Use (ToU) is a scheme that provides flexibility for customers to change their electricity usage pattern and take advantage of lower tariff rate during Off-Peak Hours to enjoy savings on their monthly bill.

    Electricity rates are higher during Peak Hours due to high demand, while lower rates are applied during Off-Peak Hours to encourage usage when demand is low.

    Starting from 1 July 2025, all customers with the General Tariff may consider switching to the ToU Tariff to enjoy a lower rate during Off-Peak periods.

    Note:
    1. For existing customers under the ToU Tariff C2, E2, F2, H2, C4 and E3, the transition to the new ToU Tariff scheme will be done automatically.
    2. Enhanced Time-of-Use (E-ToU), Off-Peak Tariff Rider (OPTR), and Sunday Tariff Rider (STR) scheme will be discontinued and existing customers will be charged ToU tariff based on voltage level.
    ", "touZonesIntro": "ToU scheme has 2 time zones (Peak and Off-Peak):", "touWeekdays": "Monday to Friday
    Peak: 2 PM to 10 PM
    Off-Peak: 10 PM to 2 PM", "touWeekends": "Saturday, Sunday and Public Holidays*
    Off-Peak throughout the day (24 hours)", "touEligibility": "Registered customers may switch to the ToU Tariff by submitting the application form together with the required documents via email to tnbtou@tnb.com.my or by visiting the nearest Kedai Tenaga starting from 1 July 2025. Online application via the myTNB portal will be available starting 1 August 2025.", "touEligibility2": "For more information on ToU, please refer the FAQ here.", "touAutoSwitchNote": "Note: For existing ToU customers under Tariff C2, E2, F2, H2, C4, & E3, the switch to the new ToU Tariff is automatic.", "touBenefitsTitle": "What are the benefits of switching to the Time of Use (TOU) tariff?", "touBenefit1Title": "Lower Monthly Electricity Bills", "touBenefit1Desc": "You can enjoy lower tariff rates when you shift your usage to Off-Peak hours — before 2 PM or after 10 PM on Monday to Friday, and all day on Saturday, Sunday and 15 Public Holidays*.", "touBenefit1Example": "Example: A household that typically runs the washing machine, water heater and air conditioner in the evening can shift some usage to morning or late night to reduce their electricity bill.", "touBenefit2Title": "Maximise Business Benefits", "touBenefit2Desc": "Flexible ToU rates allow businesses to optimise operations by shifting energy usage to Off-Peak hours, which helps lower operating costs.", "touBenefit2Example": "Example: A factory that operates heavy machinery or runs large-scale production lines during the day can shift part of its operation to off-peak hours (before 2 PM or after 10 PM) to take advantage of the lower rates.", "touBenefit2Note": "*Note: Check your usage pattern and your ability to shift your consumption to the designated Off-Peak period before opting for ToU tariff scheme to enjoy full benefits of lower Off-Peak rates.", "ResultTouTitle": "Domestic ToU", "placeholderPercentagePeak": "Please enter your percentage consumption during peak period", "peakConsumptionkWhPlaceHolder": "Consumption During Peak Period : ", "offPeakConsumptionkWhPlaceHolder": "Consumption During Off Peak Period : ", "labelKwh": "kWh", "perMonth": "month", "calcTouSliderPlaceHolder": "Choose the option that best matches your typical usage:", "calcTouSlider1": "Estimating your peak period: When do you use electricity the most from Monday to Friday, between 2PM and 10PM?", "calcTouSlider2": "Select the option that best reflects your usage:", "calcTouSlider3": "𝗛𝗮𝗿𝗱𝗹𝘆 𝗲𝘃𝗲𝗿 (𝟭𝟬%): You're barely home or hardly use electricity during these hours", "calcTouSlider5": "𝗦𝗼𝗺𝗲𝘁𝗶𝗺𝗲𝘀 (𝟮𝟱%): You use some electricity, but not much — maybe a fan and a few lights on.", "calcTouSlider7": "𝗤𝘂𝗶𝘁𝗲 𝗮 𝗯𝗶𝘁 (𝟰𝟬%): You use a moderate amount of electricity during these hours — for cooking, watching TV for hours, or using the air conditioner.", "calcTouSlider9": "𝗔 𝗹𝗼𝘁 (𝟳𝟬%): You're home and actively using electrical appliances like the air conditioner, washing machine, water heater or the oven.", "calcTouSlider11": "𝗢𝘁𝗵𝗲𝗿 (𝗜𝗻𝘀𝗲𝗿𝘁 𝘆𝗼𝘂𝗿 𝗼𝘄𝗻 %): Have your own peak usage estimate? Enter the percentage that fits your usage best.", "calcTouSlider12": "𝗢𝘁𝗵𝗲𝗿 (𝗜𝗻𝘀𝗲𝗿𝘁 𝘆𝗼𝘂𝗿 𝗼𝘄𝗻 %):", "peakConsumptionkWh": "Consumption During Peak Period (kWh):", "offPeakConsumptionkWh": "Consumption During Off Peak Period (kWh):", "categoryTransBillDigitalTitle": "Understanding Your
    Transition Bill", "tabUnderstandTransBill": "Understanding Your
    Transition Bill", "carouselTransitionDomImage1": "3_Understanding_Your_Transition_Bill.jpg", "carouselTransitionDomImage2": "3_Understanding_Your_Transition_Bill.jpg", "carouselTransitionNonDomImage1": "2_Fahami_Bil Peralihan_(Digital-Non-Dom).jpg", "carouselTransitionNonDomImage2": "2_Fahami_Bil Peralihan_(Digital-Non-Dom).jpg", "calcTouSlider3_nd": "𝗩𝗲𝗿𝘆 𝗹𝗼𝘄 (𝟭𝟬%): Your business is closed or running on minimal electricity during these hours.", "calcTouSlider5_nd": "𝗟𝗼𝘄 (𝟮𝟱%): Only basic appliances are used — like lighting and fans.", "calcTouSlider7_nd": "𝗠𝗼𝗱𝗲𝗿𝗮𝘁𝗲 (𝟰𝟬%): Normal operations — usage includes air conditioning, computers, and office equipment.", "calcTouSlider9_nd": "𝗛𝗶𝗴𝗵 (𝟳𝟬%): Full operations — multiple appliances running such as industrial machines and full lighting systems.", "calcTouSlider11_nd": "𝗢𝘁𝗵𝗲𝗿 (𝗜𝗻𝘀𝗲𝗿𝘁 𝘆𝗼𝘂𝗿 𝗼𝘄𝗻 𝗲𝘀𝘁𝗶𝗺𝗮𝘁𝗲): Have a different estimate? Enter the percentage that best reflects your energy usage pattern.", "faqCategoryTitleNo9": "Impact on NEM Customers", "faqCategoryTitleNo9Q1": "As a NEM customer, how will the new electricity tariff implementation affect me?", "faqCategoryTitleNo9Ans1": "The Government, through the PETRA Press Release dated 1 July, has confirmed that the offset mechanism for excess rooftop solar energy will be retained. This applies to around 96,000 customers under the Malaysian Building Integrated Photovoltaic (MBIPV) and Net Energy Metering (NEM) programmes.

    For more details, refer to the Press Release in the Supporting Materials section (Click here)", "faqCategoryTitleNo9Q3": "What is offset and when will the new offset mechanism under the new electricity tariff implementation take effect?", "faqCategoryTitleNo9Ans3": "Offset means every 1 kWh exported to the grid will be offset against 1 kWh consumed from the grid at the rate as per Tariff Schedule. The new offset mechanism (Refer Q32) under the new electricity tariff implementation will take effect starting 1 July 2025 and it will be reflected in your August 2025 bill.", "faqCategoryTitleNo9Q4": "What is Offset period?", "faqCategoryTitleNo9Ans4": "Offset period is the duration when NEM customers are allowed to export excess energy to the grid based on the approved quota allocated by the Sustainable Energy Development Authority (SEDA).", "faqCategoryTitleNo9Q5": "What is Settlement period?", "faqCategoryTitleNo9Ans5": "Settlement period is defined as the duration for the NEM balance allowed to be carried forward to the following month until it expires on 31 December of the year except for the last year of the offset period. Any NEM balance upon expiry will be zerorized and no cash transaction involved.

    Example for NEM 3.0
    Commissioning date: 1 April 2025
    First year of Settlement period: 31 December 2025
    Final date of Offset period: 31 March 2035
    Final date of Settlement period: 31 March 2035 (10th year from commissioning date)

    Settlement period for all NEM category has been revised to maximum 12 months.", "faqCategoryTitleNo9Q6": "What is NEM balance?", "faqCategoryTitleNo9Ans6": "NEM balance is the excess export compared to import in the current month which will be carried forward until the end of the Settlement period.", "faqCategoryTitleNo9Q7": "Is it true that in the Electricity Tariff Restructuring effective on 1 July 2025, NEM scheme for Domestic customers will only offset Energy Charge?", "faqCategoryTitleNo9Ans7": "The NEM offset for Domestic customers will include Energy, Capacity and Network Charges. For NEM customers who are eligible for Energy Efficiency Incentive or any other incentives, the rates and calculation for the incentives will be adjusted accordingly to make it fairer for all electricity customers. Details of the adjustment will be announced later.", "faqCategoryTitleNo9Q8": "Under the NEM 3.0 program, we have signed a 10-year contract with TNB. What happens to the contract with the Electricity Tariff Restructuring?", "faqCategoryTitleNo9Ans8": "The NEM contract period remains for 10 years from the solar PV commissioning date. The offset mechanism will be as per announced by the Government on 1 July 2025. All NEM customers will be notified officially via email about the new NEM offset mechanism.", "faqCategoryTitleNo9Q9": "As a NEM customer, since I generate and use my own energy, why is TNB imposing charges (Energy, Network and Capacity Charges) on me?", "faqCategoryTitleNo9Ans9": "Since your home is connected to TNB’s network, the charges are applicable when solar energy is not generated and you are importing electricity from TNB; for instance, during night time.", "faqCategoryTitleNo9Q10": "How are the Network and Capacity charges calculated for export for Non-Domestic Medium Voltage NEM 2.0 and NEM 3.0 GoMEn customers?", "faqCategoryTitleNo9Ans10": "Example of calculation

    Export Energy = 25,000kWh Network Charge = RM59.84/kW
    Import Energy = 250,000kWh Capacity Charge = RM29.43/kW
    Import Maximum Demand = 1000kW

    ¼ Network Charge = ¼ × Network Charge (RM/kW) × [(Export kWh / Import kWh) × Import kW]
    = ¼ × 59.84 × [(25,000 / 250,000) × 1000]
    = RM1,496.00

    ¼ Capacity Charge = ¼ × Capacity Charge (RM/kW) × [(Export kWh / Import kWh) × Import kW]
    = ¼ × 29.43 × [(25,000 / 250,000) × 1000]
    = RM735.75", "pressStatement4": "Press Statement Government Maintains Offset For Excess Rooftop Solar Energy For 96,000 Customers (MBIPV & NEM) (", "pressStatement5": "Press Statement Green Electricity Tariff (GET) Programme Premium Rate Drops by Over 80 Percent (", "pressStatement6": "Guide to Electricity Tariff (Click here)", "faqNEM31": "What is the offset mechanism for NEM scheme under the new electricity tariff implementation?", "faqNEMAns31": "

    Customers who install solar photovoltaic (PV) systems under the NEM schemes can export solar excess generation into the electricity grid and obtain NEM credits based on the prevailing electricity tariff.

    Following the new electricity tariff implementation, the offset mechanism between import and export energy for NEM customers will be carried out based on the following:

    ", "faqNEMAns31A": "NEM 1.0 customers", "faqNEMAns31B": "NEM 2.0 customers", "faqNEMAns31C": "NEM 3.0 customers", "faqNEMAns31D": "Malaysian Building Integrated Photovoltaic (MBIPV) customers", "faqNEMAns31TblA1": "Customer Type", "faqNEMAns31TblA2": "Component Charge", "faqNEMAns31TblA3": "New Offset Period", "faqNEMAns31TblA4": "Domestic and Non-Domestic Low Voltage; General and ToU", "faqNEMAns31TblA5": "• Displaced Cost", "faqNEMAns31TblA6": "10 years until 31 December 2035", "faqNEMAns31ANote": "Note :", "faqNEMAns31ANoteDesc": "Displaced Cost is the average cost of generating and supplying 1 kWh of electricity from resources other than renewable resources (i.e. fossil fuels).", "faqNEMAns31TblB1": "Customer Type", "faqNEMAns31TblB2": "Component Charge", "faqNEMAns31TblB3": "Offset Period", "faqNEMAns31TblB4": "• Domestic; General and ToU
    • Non-Domestic Low Voltage; General and ToU", "faqNEMAns31TblB5": "• Energy
    • Network
    • Capacity", "faqNEMAns31TblB6": "10 years from solar PV commissioning date", "faqNEMAns31TblB7": "• Non Domestic Medium Voltage; General and ToU
    • Non Domestic High Voltage; General and ToU", "faqNEMAns31TblB8": "• Energy
    • ¼ Network*
    • ¼ Capacity*
    *based on export and import energy ratio", "faqNEMAns31TblC1": "NEM Type", "faqNEMAns31TblC2": "Component Charge", "faqNEMAns31TblC3": "Offset Period", "faqNEMAns31TblC4": "• NEM Rakyat, General and ToU
    • NEM GoMEn Low Voltage; General and ToU", "faqNEMAns31TblC5": "• Energy
    • Network
    • Capacity", "faqNEMAns31TblC6": "10 years from solar PV commissioning date", "faqNEMAns31TblC7": "NEM GoMEn Medium Voltage; General and ToU", "faqNEMAns31TblC8": "• Energy
    • ¼ Network*
    • ¼ Capacity*
    *based on export and import energy ratio", "faqNEMAns31TblC9": "• NEM NOVA Low Voltage; General and ToU
    • NEM NOVA Medium Voltage; General and ToU
    • NEM NOVA High Voltage; General and ToU", "faqNEMAns31TblC10": "Average System Marginal Price (SMP)", "faqNEMAns31TblD1": "Program", "faqNEMAns31TblD2": "Component Charge", "faqNEMAns31TblD3": "Offset Period", "faqNEMAns31TblD4": "MBIPV", "faqNEMAns31TblD5": "• Energy
    • Network
    • Capacity", "faqNEMAns31TblD6": "5 years until 31 December 2030", "faqGETTitleSection": "Impact on GET Customers", "faqGETQ1Title": "As a GET customer, how will the new tariff implementation affect me?", "faqGETQ1Desc": "

    The Government, through the PETRA Press Release dated 2 July 2025, has confirmed that the implementation for GET will continue based on the core principles previously established, with appropriate adjustments and improvements.

    For more details, refer to the Press Release in the Supporting Materials section. (Click here) or visit www.tnb.com.my/get for the latest updates.

    ", "touZonesNote": "Note: Public holidays are the following 15 days including New Year’s Day, the first and second days of Chinese New Year, the first and second days of Hari Raya Aidilfitri, Labour Day, Wesak Day, the Yang di-Pertuan Agong’s Birthday, Hari Raya Aidiladha, Awal Muharram, Independence Day, Malaysia Day, Maulidur Rasul, Deepavali Day and Christmas Day.", "applyToUIntro": "How to Apply for the ToU Tariff", "applyToUIntro1": "Registered customers may switch their tariff contract to the Time of Use (ToU) structure via the following channels: ", "applyToUStep3": "Email to tnbtou@tnb.com.my", "applyToUStep2": "myTNB portal", "applyToUStep1":"myTNB App & myTNB Portal – \"Login & Switch Now\"", "applyToUStep4": "Visit your nearest Kedai Tenaga", "whatYouNeedToUIntro": "Required Document Copies", "whatYouNeedToUIntro1": "Electricity Supply Contract Change Form (For submissions via email and Kedai Tenaga only)", "whatYouNeedToUStep1": "Identification document of the registered customer / company or organisation representative (MyKad/Police or Army ID/Passport)", "whatYouNeedToUStep2": "Company or Organisation Registration Certificate (if applicable) ", "whatYouNeedToUStep3": "Letter of Authorisation or Confirmation Letter (if submitted on behalf of a company/organisation)", "whatYouNeedNote": "Note: