We wish to reassure our valued customers that TNB operations would continue as usual during MCO 3.0. However, we highly encourage everyone to stay safe and choose a digital option to engage with us. After all, the myTNB app and portal have empowered us to perform many transactions online, reducing the need to visit the Kedai Tenaga.
Meter reading and bill rendering at your premises: As per usual with SOP in place
Kedai Tenaga: 9:00 AM to 4:00 PM (business days). Closed on weekends & public holidays
Kedai Tenaga located at UTC: 8:00 AM - 5:00 PM daily, except public holidays
Self-service kiosks: 8:15 AM – 8:00 PM (with separate entrances at Kedai Tenaga)
For more information, please contact TNB CareLine via Facebook, email to [email protected] or call 1-300-88-5454 (8:00 AM to 5:00 PM daily)
Thank you and stay safe.