The name of register account holder & the postal address

Each bill has a unique account number, which is printed here

The 12-digit customer account number where customer / information / data / payments / meter readings are kept and updated.

An Electricity contract agreement that is signed between the customer and TNB.

Security deposit paid by customer. Usually based on two months' consumption estimation.

Please refer to Deposit for deposit amount payable.

Defined based on tariff category for your property. It differs based on consumption usage at the property (residential, commercial, industrial etc.).

The date of invoice generated in TNB Billing system.

Based on first and last date in a month. Number of days may vary depending on number of days in a month. (eg. July – 31 days, November – 30 days)

Each bill has its own invoice number

Your electricity bill is a valid tax invoice with tax invoice serial number

The box indicates two types of information THANK YOU for Paying Within 30 Days Or Outstanding Payment, REFER DISCONNECTION NOTICE BELOW

The bill also serves as a disconnection notice if you have an outstanding payment from previous bill. The disconnection notice is printed at the bottom of the bill

Customer is advised to make full bill payment as stated in the bill within the specified date stated in the bill to avoid supply disconnection.

Total bill amount to be paid after the rounding up is done which includes Outstanding charges, taxable items, late payment surcharge, credit/debit adjustment (if any)

Previous outstanding charges to be settled immediately. Kindly ignore if payment has been made.

Total charges as stated in item 19 including late payment surcharge, credit/debit adjustment, KWTBB.

Follows existing rounding up policy determined by the Government of Malaysia.

Amount of electricity consumed inclusive of outstanding charges, current charges and round up figure.

The last date to settle the bill amount to avoid late payment surcharge. Total outstanding amount must be paid immediately to avoid disruption of electricity supply to premise.

Previous billing information (amount & date) before current bill.

Last payment date & amount made.

This column shows all the applicable components for a particular customer, units (kWh) of consumption and charges (RM).

For further details, please refer Bill Components for Business.

Total electricity consumption and related billing components that is not taxable

Service Tax for Non Domestic /Non Residential is not applicable

Total electricity consumption and related billing components on which Service Tax/GST applies

Service Tax for Non Domestic /Non Residential is not applicable

Results of addition of ST Non Applicable & ST Applicable column for total units (kWh) electricity consumed and total charges (RM) on the consumption consumed.

Total electricity consumption charges for the billing period excluding Late Payment Surcharge & Renewable Energy Fund (KWTBB)

1.6 % additional charge from the total electricity consumption charges for the billing period. This amount is transferred to Government or SEDA & No ICPT applies on it.

Total amount payable for the billing period inclusive Renewable Energy Fund (KWTBB) & Late Payment Surcharge

Consists of customer account number (12 digit), invoice number and total amount payable.

Customer name and address of the premise where the meter is located.

Look for the JomPAY logo and Biller Code on your bill, log in to your Internet or Mobile Banking, and pay according to your account number.

TNB's registered company address

TNB's GST Registration Number

TNB’s Service Tax Registration Number

Displays TNB related information and latest updates

Provides the nearest TNB office contact details

Each bill has a unique account number, which is printed here 12-digit customer account number where customer / information / data / payments / meter readings are kept and updated.

An Electricity contract agreement that is signed between the customer and TNB.

Security deposit paid by customer. Usually based on two months' consumption estimation.

Please refer to Table for deposit amount payable

Each bill has its own invoice number

Your electricity bill is a valid tax invoice with tax invoice serial number

The name of register account holder & the postal address

The box indicates two types of information THANK YOU for Paying Within 30 Days Or Outstanding Payment, REFER DISCONNECTION NOTICE BELOW

The bill also serves as a disconnection notice if you have an outstanding payment from previous bill. The disconnection notice is printed at the bottom of the bill

Customer is advised to make full bill payment as stated in the bill within the specified date stated in the bill to avoid supply disconnection

Total bill amount to be paid after the rounding up is done which includes Outstanding charges, taxable items, late payment surcharge, credit/debit adjustment (if any)

The date of invoice generated in TNB Billing system.

Previous outstanding charges to be settled immediately. Kindly ignore if payment has been made.

Total charges as stated in item 27 including late payment surcharge, credit/debit adjustment, KWTBB.

Follows existing rounding up policy determined by the Government of Malaysia.

Amount of electricity consumed inclusive of outstanding charges, current charges and round up figure.

The last date to settle the bill amount to avoid late payment surcharge. Total outstanding amount must be paid immediately to avoid disruption of electricity supply to premise.

Previous billing information (amount & date) before current bill.

Last payment date & amount made.

Your bill will state if your usage was based on an actual or an estimated reading of your meter.

Actual Reading : Your usage is based on reading taken at customer premise

Estimate Reading : Your meter was not read during this billing period. Estimated is based on average of last six months consumption (kWh). Reading is estimated if the actual reading is not able to be obtained due to unavoidable reason (eg. Premise locked, meter block, natural disaster and etc). If the estimate is too high or too low, your next bill will include a credit or an additional amount to pay. This means you only pay for the electricity you use.

This is the billing period for your bill, and is where you can find the start and end date for your bill

Defined based on tariff category for your premise. It differs based on consumption usage at the premise (residential, commercial, industrial and etc)

Consumption according to block as gazette in tariff structure.

Tariff Block is prorated if the billing period is above 35 days. Prorated Factor will be multiplied with each tariff block. Customer will benefit from the lower rate for expanded consumption block range.

Rate imposed on each consumption block based on tariff structure for kWh / kW.

Result of rate multiplied with prorated block.

Total electricity consumption & charges for the billing period.

This column shows all the applicable components for a particular customer, units (kWh) of consumption and charges (RM).

For further details, please refer Bill Components for Business.

Total electricity consumption and related billing components that is not taxable

Service Tax for Non Domestic /Non Residential is not applicable

Total electricity consumption and related billing components on which Service Tax/GST applies

Service Tax for Non Domestic /Non Residential is not applicable

Results of addition of Tidak Kena ST & Kena ST column for total units (kWh) electricity consumed and total charges (RM) on the consumption consumed

Total electricity consumption charges for the billing period excluding Late Payment Surcharge & Renewable Energy Fund (KWTBB)

1.6 % additional charge from the total electricity consumption charges for the billing period. This amount is transferred to Government or SEDA & No ICPT applies on it.

Total amount payable for the billing period inclusive Renewable Energy Fund (KWTBB) & Late Payment Surcharge

Based on highest peak recorded on a monthly billing period

Meter serial number which records your consumption and used for billing purpose.

Each electric meter has a unique number, which enables TNB to bill appropriately.

Meter reading as of previous bill date.

Meter reading taken based on current consumption.

Total electricity consumed in the billing period derived from the difference between current and previous reading

Measurement of electricity in kWh. Kilowatt hours (kWh) is the measure that is used on your electricity bill. Your total kWh usage shows the total amount of electricity you have used over the billing period

Consist of customer account number (12 digit), invoice number and total amount payable.

Customer name and address of the premise where the meter is located.

Look for the JomPAY logo and Biller Code on your bill, logon to your Internet or Mobile Banking, and pay according to your account number.

TNB's registered company address.

TNB's GST Registration Number

TNB’s Service Tax Registration Number

Displays TNB related information and latest updates

Provides the nearest TNB office contact details